Student Records and Awards Advisor

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department
The Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.

Student Records and Awards

Student Records and Awards support students throughout their whole student journey, from organising their first steps at enrolment to playing an integral role in students finally crossing the stage at graduation. Student Records and Awards works alongside our other colleagues in the Registry, to provide an outstanding service to all our users. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity, and opportunity for all, supporting excellent student experience.

About the Role
This role will be primarily based within the Fees theme of the Student Records and Awards team and will play a key part in supporting the University’s core student finance and tuition fee operations during a critical period. Daily activities will include student finance operations, the administration and accurate charging of tuition fees, and the processing of fee waivers. This work is essential to ensuring fees are applied correctly, funding is released in a timely manner, and the University meets its financial, regulatory, and compliance obligations.

Alongside this specialist focus, the role will also contribute to other key Student Records and Awards activities, including enrolment and graduation, providing flexible support across the team as required. You will also support students in our Student Hub. The role requires a high level of attention to detail, strong organisational skills, and a commitment to accuracy, ensuring processes are delivered to a consistently high standard.

As part of Student Records and Awards, the role supports students throughout their entire journey, from their first steps at enrolment to the culmination of their studies at graduation, working collaboratively with colleagues across Registry to deliver an outstanding service and a positive student experience.

This is a fixed term contract until the end of January 2027.

Anticipated interview date: Tuesday 21st July 2026

About You
We are looking for a motivated and reliable individual who is keen to learn and develop, rather than someone who necessarily has prior experience in student records, fees, or student finance. Full training and support will be provided, so a willingness to learn, ask questions, and build confidence in new processes is essential. Prior experience in this area would be an additional benefit.

The ideal candidate will be well organised and demonstrate strong attention to detail, taking pride in delivering accurate work and striving for high standards. Given the nature of the work, the ability to manage tasks effectively, follow processes carefully, and meet deadlines is important.

We are also seeking someone who can work independently, taking ownership of their responsibilities, while also contributing positively as part of a collaborative team. The role involves working closely with colleagues across Student Records and Awards and the wider Registry, so strong communication skills, a helpful attitude, and a commitment to supporting shared goals are key to success.

Above all, we are looking for someone with a positive, flexible approach who is committed to delivering excellent service and supporting a strong student experience. For more information, please see the job description.

Key Contact
For further information and informal enquiries regarding the role, please contact Antonia Fox, Student Records and Awards Manager via View email address on findajob.dwp.gov.uk.

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via View email address on findajob.dwp.gov.uk.

Important Information
The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.