First Line Manager - Warehouse

Pay Rate: £31,086

Contract Type: Permanent (Full-Time)

Shift patterns: Monday to Friday 08:30-17:00 (Friday 13:30 finish.)

Location: Burnley, BB10 2TQ

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're looking for a First Line Manager to lead from the front, supporting their teams to deliver a safe, efficient, and high-performing operation. This is a hands-on leadership role, combining people management, operational accountability, and continuous improvement in a fast-paced warehouse environment.

WHAT YOU'LL DO

• Managing the day-to-day warehouse operation
• Leading and supporting a team to deliver operational, safety, quality, and productivity targets
• Tracking performance data, identifying trends, and implementing actions to improve results
• Conducting shift handovers, performance reviews, team briefings, and coaching conversations
• Collaborating with other functions to resolve operational issues and maintain service levels

THIS ROLE WOULD SUIT PEOPLE WHO

• Have previous experience in a supervisory, team leader, or operational management role
• Are comfortable using data and KPIs to monitor performance and drive improvements
• Have experience managing people, including performance, attendance, engagement, and development
• Can prioritise effectively and make decisions in a fast-paced operational environment
• Have a strong commitment to safety, quality, and continuous improvement

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 3rd August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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