Health & Social Care Assessor

If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

Please note: this role is expected to be offered at the starting salary within the band.

At ACT, our behaviour framework shapes everything we do. We are looking for a Health & Social Care Assessor who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.

What you will do

You’ll work directly with learners in their workplaces, online and in training sessions, supporting them through their apprenticeship journey from start to achievement.

You will:

• Deliver engaging training, coaching and assessment up to Level 5
• Support learners to build confidence, skills and professional behaviours
• Plan and review Individual Learning Plans to track progress and success
• Provide clear, constructive feedback to keep learners motivated
• Build strong relationships with both learners and employers
• Manage your own caseload, diary and learner documentation
• Ensure all assessment and learning activity is accurately recorded and compliant
• Use digital tools and systems to enhance learning and track progress
• Work closely with colleagues to maintain quality and consistency

This is a field-based role across South Wales , meaning you’ll regularly visit learners in their workplace and bring learning to life in real-world settings.

Please see the full Job Description for further details on this role.

ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

Why join ACT?

At ACT, people are at the heart of everything we do. As Wales’s largest training provider, we’re passionate about making a real difference through high-quality learning — and we’re just as committed to supporting our staff to grow, develop and succeed.

We’re proud to be an Investors in People Platinum organisation, accredited for over 25 years, and recognised in the Best Companies 2025 awards as one of the UK’s top employers — ranked

26th Best Large Company to Work For and 5th in Wales .

When you join ACT, you’ll benefit from

• Generous annual leave (plus bank holidays)
• Annual salary reviews and progression opportunities
• Flexible and hybrid working options (where applicable)
• Healthcare cash plan and access to counselling services
• Pension scheme and life insurance
• Ongoing professional development, including funded qualifications
• Job shadowing opportunities to support career growth
• Staff recognition, wellbeing initiatives and celebration days

Find out more about our full range of benefits on our careers page

Our Values

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT’s philosophy, shaping our approach to both staff and learners.

Diversity statement

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements.

What next?

The advert will close 10th August 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Applicants will be notified via email of application process (please check junk or spam folders)

An interview process consisting of

• A face to face interview with a work based task (for example - a micro teach, or scenario based, full details will be provided before interview)

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

If you have any queries about the vacancy please feel free to contact us on ***email_hidden***.

Safeguarding

Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.

If you’re looking to join an organisation that genuinely values its people and makes a real difference, we’d love to hear from you.

What you get in return:

• Excellent professional development opportunities
• Generous holiday package (up to 45 days per year)
• E-learning platform available to all staff.
• Annual salary increases
• Staff counselling sessions
• Mental Health First Aider
• Wellbeing initiatives
• Bi-annual performance reviews
• Staff Council
• Flexible and hybrid working (where applicable)
• Team building days
• Volunteering days
• Staff celebration days
• Length of service, birthday and yearly appreciation rewards
• Staff Recognition Awards
• Healthcare cash plan
• Contributory pension scheme
• Life assurance

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement – values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.

Downloads

• JD and Person Spec - HSC April 2026

Person Specification

What we are looking for

Experience

Minimum of 2 years’ occupational experience of working in a senior role within a Health and Social Care setting

Qualifications & Knowledge

Minimum Level 3 occupational based qualification or equivalent (Health & Social Care)

Good level of IT, literacy and numeracy

Assessor qualification (or willing to work towards)

Skills & Attributes

Excellent IT Skills with programs such as Microsoft Office, Word and Excel

Willingness to undertake personal & professional development in relation to your role and business needs

Team Player with ability to work on own initiative

Proven track record of meeting targets

Ability to develop others

Creative & passionate for training/learning

Personal Qualities

Demonstrate ACT’s Behaviour Framework:

A positive & optimistic attitude

Someone who displays initiative

Self-organised & motivated

Someone who understands the need to build a good rapport with learner and employer

Other

Hold a full U.K. driving licence and access to vehicle

Willingness to travel to learners please of work.