Team Leader

We are seeking a dedicated, experienced, and compassionate Team Leader to join our care home team in this exciting role. As a key member of the leadership team, you will play a vital part in upholding the highest standards of care by actively supporting and developing our frontline care staff. This role is designed not only to oversee care delivery but to enhance staff performance through direct coaching, mentoring, and observation, ensuring every team member feels confident, competent, and supported in their role. 

You will work closely with the Home Manager and Deputy Manager to monitor care practices, guide staff in delivering person-centred support, and identify areas for development and training in real time. Although you will have supernumerary time, you will also be expected to provide hands-on support by covering senior care shifts, ensuring resident safety and continuity of care. 

This is an exciting opportunity for a motivated senior carer or existing team leader who is passionate about raising care standards through leadership, empowerment, and continuous improvement. 

The role will balance working on the floor as a senior care assistant, with some dedicated supernumerary time to focus on the other responsibilities required.

About The Role

Key Responsibilities: 

Care Delivery Oversight: 

• Act as a role model, leading by example to promote excellence in care delivery. 

• Support the development and implementation of personalised care plans. 

• Observe and evaluate care practices, identifying areas for improvement or additional training. 

Staff Coaching & Development : 

• Provide day-to-day coaching, mentoring, and guidance to care staff. 

• Conduct regular informal assessments of staff skills and knowledge. 

• Deliver feedback constructively, supporting ongoing development. 

• Promote reflective practice and continuous improvement among the team. 

Leadership & Team Management: 

• Support the Home Manager and Deputy Manager in maintaining high standards of care. 

• Participate in staff inductions, supervision, and appraisals as required. 

• Promote team cohesion and a positive working environment. 

• Be a point of contact for day-to-day operational questions from care staff. 

Quality & Compliance: 

• Ensure care practices align with CQC standards and the home’s policies and procedures. 

• Assist with audits and quality assurance processes. 

• Monitor and support adherence to safeguarding, infection control, and medication management protocols. 

Operational Support: 

• Be prepared to cover on call responsibilities on a rota basis. 

• Communicate effectively with families, residents, and multidisciplinary teams. 

• Contribute to staff meetings, handovers, and care reviews. 

What We Offer: 

• Supportive and inclusive working environment. 

• Ongoing training and development opportunities. 

• Opportunities for career progression within the organisation. 

• Employee assistance programme and wellbeing support. 

Required Criteria

• Previous experience as a team leader or senior carer
• Willingness to complete NVQ 5 if not already achieved
• Leadership skills
• Qualified to minimum NVQ level 3

Desired Criteria

• Strong literacy skills
• Confidence in dealing with Health professionals
• IT skills
• Strong medication awareness

About The Company

We are a family-run business providing quality residential care homes and support services to older people and those living with dementia.

We built our first residential care home in the early 1980s when we noticed that many care homes were set up in old converted buildings that didn’t always lend themselves to meeting the wide-ranging needs of those with age-related difficulties or dementia. We built the home brick by brick to create first-rate, safe and homely accommodation in a community setting.

Since those early days, we have grown our business in order to meet the need for first-class, quality care and support for our ageing population. We now have four residential care homes for older people, Pendle Brook, Coniston House, Royley House and Bank Hall. We specialise in catering for the needs of those with dementia as well as offering a fantastic daycare service, flexible respite care facilities and a home care service providing support to people living independently in their own homes.

Company Culture

Exceptional care homes don’t stay special on their own. Our dedicated teams make sure every one of the people in our care has a great experience, every time. Our success relies on the professionalism, commitment and caring nature of each and every team member and we’re always looking for similar-minded people to join us.

We welcome applications from qualified and experienced professionals, as well as from those who are just starting out. We’re keen to open up new routes into jobs in the care sector, that’s why we’re continually growing the number and range of training opportunities we offer, helping individuals earn while they learn and contribute to the excellent care we provide.

Do great things for us and we’ll do great things for you and your career. Rochcare is an encouraging and supportive company, we provide a comprehensive induction and training programme for both those with experience and those who are just starting out.

Company Benefits

Rochcare offers a competitive salary and values the continuous hard work of our employees. As a family-owned and managed company, we believe our employees should be generously rewarded for their dedication to providing exceptional care. That is why we offer the following benefits and rewards.

Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Referral bonus, Open office, Competitive salary, Long service recognition, Free parking or Discounted parking , Wellbeing Scheme, Blue Light Card, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

£14.50 per hour