IT Engineer
Location: London, UK
Salary: 100,000 - 200,000 GBP per year
Job Type: Permanent
Seniority Level: Not Applicable
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: IT Services and IT Consulting
Base Pay Range
100000.00 - 200000.00 GBP Yearly
Roles and Responsibilities
- Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS
- Troubleshoot MDM configurations and device management problems
- Provide day‑to‑day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity
- Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup
- Handle problems that require understanding of system interdependencies
- Design solutions that prevent issues without creating new problems
- Evaluate and understand the security implications of your decisions across the organisation
- Autonomously identify and implement automation for common problems
- Communicate effectively with colleagues
- Create technical documentation that captures your knowledge
Candidate Profile
- 5+ years supporting technical teams
- Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting
- Background in scripting (Python, Bash) for automation and tool creation
- Experience supporting teams working with sensitive or classified data
- Experience operating within compliance frameworks such as SOC2, ISO 27001
Additional Desired Skills
- Deep understanding of IAM including SAML, SCIM and OIDC
- Experience configuring and supporting development environments
- Advanced troubleshooting across macOS and/or Linux environments
- Familiarity managing configurations in git (Terraform)
- Expert knowledge of MDM platforms, device enrolment, configuration profiles, and security policies
Vacancy posted 4 days ago
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