Senior Healthcare Support Worker

Bristol NHS Foundation Trust
Senior Healthcare Support Worker
The closing date is 25 November 2026
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Job summary
Are you an experienced Healthcare Support Worker ready for a new challenge? An exciting opportunity has arisen to join our Centralised Outpatients Department! Our busy department sees on average 7000 patients per week in clinics covering:

• Gate 5 - Vascular, Rheumatology, Haematology, Renal, Colorectal and Upper GI clinics.
• Gate 12 - Orthopaedics, Medicine (Cardiology, Diabetes, Respiratory and Endocrinology)
• Gate 24 - Dermatology, Upper GI surgery and Colorectal
• Gate 36 - Neurology, Infectious Diseases, ENT and Care of the Elderly
• Cossham Hospital - covers all of the specialties listed above.

We want to recruit a Senior Healthcare Support Worker who has a passion for working in the healthcare sector and who can demonstrate enthusiasm for learning and development and safe patient care.

You will need to be flexible to accommodate the various shift times and patterns within the Trust and occasionally cover clinics in our off site facilities in Cossham, Yate, Thornbury, and South Bristol.

It is likely that this advert will close early if we receive a high volume of applications.

In line with HM Government immigration rule changes, visa sponsorship for this role will cease from 31 December 2026. Please take this into consideration when submitting your application.

Main duties of the job
A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.

About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details
Date posted: 11 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year, per annum, pro rata for part time roles
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 339-CCS9917-JJ
Job locations: Southmead Hospital & Cossham Hospital, Bristol, BS10 5NB, United Kingdom

Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

Nursing Care:

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Person Specification
Education/Training/Qualifications
Essential

• One of the following: Level 3 RQF, SCQF; City and Guilds 3; NVQ 3; BTEC National Diploma; Equivalent experience (minimum of 12 months)
• GCSE grade A-C (grade 4 and above) or equivalent in English
• GCSE grade A-C (grade 4 and above) or equivalent in Maths
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker); Equivalent experience

Desirable

• Completion of venepuncture and physiological measurements competencies

Knowledge and Experience
Essential

• At least 12 months experience of working in a health or social care setting
• Prior experience as a support worker
• Evidence of ability to work as a member of a team
• Good time management skills and prioritising work
• Understands and committed to a caring approach to patients & relatives

Desirable

• Evidence of working in an acute hospital setting

Skills and Abilities
Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• IT skills, basic word, Email, keyboard skills
• Demonstrate an awareness of healthcare work and policies and procedures
• Ability to work with minimum supervision to a high standard

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details
Employer name: Bristol NHS Foundation Trust
Address: Southmead Hospital & Cossham Hospital, Bristol, BS10 5NB, United Kingdom

Employer contact details
For questions about the job, contact: Senior Sister Helen Sack, View email address on meeveem.com, View phone number on meeveem.com