Behaviour Mentor / Pastoral Support Worker

Looking for a career where you can make a real difference? Maybe you've worked in the police. Perhaps you've been in the military, social care, youth work, probation services, customer service, security, coaching, or another people-focused role. If you're great at building relationships, staying calm under pressure, and helping people overcome challenges, your skills could be exactly what schools are looking for. We're recruiting Behaviour Mentors and Pastoral Support Workers to work across a range of educational settings, including mainstream schools, SEND schools, and SEMH provisions. No teaching qualification required, just the right attitude, resilience, and commitment to supporting young people. Why schools value people from different backgrounds Working in education isn't just about teaching lessons. Schools need positive role models. People who can build trust, set boundaries, de-escalate situations, and support young people through difficult moments. If you've worked in environments where communication, patience, problem-solving, and relationship building are part of your everyday role, you'll already have many of the skills needed to succeed. Your transferable skills could include: Building positive relationships with a wide range of peopleManaging challenging situations calmly and professionallySupporting individuals through difficult circumstancesConflict resolution and de-escalationStrong communication and active listening skillsRemaining resilient in fast-paced environmentsSafeguarding and welfare awarenessWorking as part of a multi-disciplinary team What you'll be doing Supporting pupils both inside and outside the classroomHelping students regulate emotions and engage with learningActing as a positive role model and trusted adultDelivering one-to-one and small group mentoring sessionsSupporting behaviour and wellbeing strategiesEncouraging attendance, engagement, and personal developmentWorking closely with teaching staff and pastoral teams We're particularly interested in hearing from people with backgrounds in: Police and emergency servicesArmed forcesYouth workSocial careResidential careProbation servicesMental health supportSports coachingSecurity and public-facing servicesCustomer service and leadership roles What we're looking for A genuine passion for supporting young peopleConfidence building positive relationshipsStrong communication skillsPatience, resilience, and adaptabilityA proactive and positive attitudeExperience working with people in challenging or demanding environments Why work with Protocol Education? Weekly PAYE pay, no umbrella company faffFREE access to our CPD AcademyOngoing training and development opportunitiesDedicated consultant support throughout your journeyOpportunities in mainstream, SEND, and SEMH settingsFlexible and long-term opportunities available Changing careers can feel like a big step. The good news? You don't need classroom experience to make a difference. If you've spent your career supporting people, solving problems, and helping others succeed, you may already have everything it takes to thrive in education. Apply today and discover where your skills could take you next. All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.