Account Coordinator

This job is with JLL, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Account Co-OrdinatorGlasgowMain Duties and ResponsibilitiesTo answer and log incoming calls and requests from internal and external customersCoordination of engineer resources and labour in conjunction with other team members and Service ManagerTo order
parts and raise purchase orders for subcontractor labour where requiredTo initiate first stage internal and customer escalation processesTake on projects as and when required and see them through to successful completionTo prioritise customer contracts / outstanding calls and despatch engineers.To identify cost saving initiatives.Where possible - to assist others with tasks that may be outside of the scope of your roleEnsure that all relevant company and legislative policies and best practices are adhered to and maintained at all times.Effective and efficient WIP management of all call types from creation through to invoice completion and job closureTo comply with Integral's environmental policies and putting forward new ideas for improving environmental efficiencies.Adhere to H&S procedures with due regard for business constraints and efficiencyGenerating quotes for customersUpdating, uploading and checking of the clients' online systems & KPI reportsProvide holiday cover for other
administration rolesTo record and control cylinder rentalsTo provide day to day support to the Administration Supervisor in call management, call handling, and general administration of the service contracts in line with customer and Integral KPI'sExperience and Qualifications Proficient use of Microsoft OfficeElectronic ERP system usageDelivering service to team of mobile engineersRaising Purchase Orders & Client InvoicesAdministration operational experience in mobile engineering disciplineClient liaison for booking in works and requesting order coverageLocation: On-site -Glasgow, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant
skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL")
is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at #####. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.