U-Drive are hiring for a confident and positive communicator to join our busy Central Reservations team for fielding all inbound calls and enquiries to our busy reservations team. This is a fast-paced role which requires someone who can think quickly and provide exceptional customer service under pressure.
As a pivotal member of the U-Drive family, you, as a Customer Care Sales Advisor, will not only champion outstanding customer service but also drive vehicle hire sales to new heights. Dive into a role where your friendly and professional demeanour will shine as you respond to enquiries, generate quotes, and seamlessly transform them into reservations. Elevate the customer experience and contribute to revenue growth through effective sales techniques.
Key Responsibilities:
- Respond to enquiries with a friendly touch, showcasing professionalism and competence.
- Craft accurate quotes based on customer needs and transform enquiries into reservations.
- Utilize internal systems to create and process vehicle bookings.
- Allocate reservations to the most suitable rental location with finesse.
- Provide valuable advice on the best vehicles for customer requirements.
- Upsell or downsell, maximizing utilization for each vehicle group.
- Boost revenue by promoting additional products that enhance the customer experience.
- Accurately input customer information, sales orders, and payments into the system.
- Navigate efficiently to identify and route calls to relevant departments or extensions.
- Identify sales leads with the potential for additional business generation.
Requirements
Successful candidates will demonstrate the following:
- Possess a full clean UK driving license.
- Embrace a positive "Can Do" attitude that radiates enthusiasm.
- Demonstrate excellent telephone manners and strong communication skills.
- Effectively multitask, prioritize, and manage time with finesse.
- Exhibit problem-solving skills and take ownership of tasks.
- Show resilience in handling customer inquiries and complaints.
Benefits
About Us
U-Drive, a well-established family-owned vehicle rental company with a 43-year legacy, operates over 4,000 vehicles across a daily rental, contract hire and leasing fleet in the UK. Our commitment to excellent service extends to both business customers, and private hirers.
- 30 days annual leave (inclusive of bank holidays), increasing with length of service
- Employee discount on U-Drive rental, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to the Employee Discount Program, offering savings on over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Customer Care Sales Advisor in Poole, Dorset vacancy
£12.71 per hour
...would love to hear from you! Join us as a Customer Assistant in our Poole Club offering full... ...always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot... ...areas of the Club from front of house, book sales, treasury, machines, the bar area and...SuggestedPermanentFull-timePart-timeApprenticeshipRemoteFlexible hoursNight shiftAfternoon shift£35k per annum
...Sales Administrator We are recruiting for a professional, customer focused Sales Administrator to join a busy, customer-focused team within a fast paced office environment. This role is central to ensuring a smooth end-to-end sales order process. You’ll work closely with...SuggestedPermanentOn-site£23k - £24k per annum
...Berkshire. You may have previously worked as an Administrator / Sales Administrator or Service Administrator within the Automotive industry... ...manufacturer and supplier contact To deal efficiently with customer requests and queries to ensure total customer satisfaction To...SuggestedPermanentFlexible hours£28.73k per annum
...We have an exciting opportunity for a Sales Administrator to join our team at Poole Audi . As a Sales Administrator, you'll... ...Sales Team, you'll keep processes on track, paperwork accurate, and customers moving towards collecting their new car. Your...SuggestedProbationary periodMonday to FridayNight shift- £22k - £29k per annumEstimated...set portfolio of properties within Bournemouth, Christchurch, Poole and Weymouth. You will provide a professional out of hours’ customer service which ensures the security of the building and the safety of our customers and visitors. You will work with our customers...Suggested40 hours/weekPermanentFlexible hoursNight shiftRotating shifts
- £23k - £31k per annumEstimated...enquiries. This is a fast-paced role which requires someone who can think quickly and provide exceptional customer service under pressure. As a Customer Care Sales Advisor you will be the first voice of U-Drive. You will respond to enquiries, check availability, quote and...Full-time
- £26k - £33k per annumEstimatedTesco UK • Ferndown • Temporary • Working hours 16• Apply by 29-Aug-2026TemporarySeasonal
- ...January 2026 School Information This thriving 11–18 secondary school has a reputation for academic excellence and exceptional pastoral care. The Reception team plays a vital role as the first point of contact for parents, visitors, and staff, contributing to the school’s...PermanentFull-timeOn-siteImmediate start
- ...a busy environment. The school is seeking an individual who is approachable, professional and committed to providing outstanding customer service. A positive attitude and willingness to support colleagues across the school will be essential. This is a fantastic opportunity...PermanentFull-timeOn-siteImmediate start
- Receptionist - Independent Secondary School - Bournemouth Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale Receptionist An Independent Secondary School in Bournemouth is seeking a professional and approachable Receptionist...PermanentFull-timeOn-siteImmediate start
- Receptionist – Outstanding Secondary School – Bournemouth Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale School Information This Outstanding 11–18 secondary school in Bournemouth is recognised for its professional standards...PermanentFull-timeOn-siteImmediate start
£25.25k per annum
...Are you friendly, organised and passionate about delivering excellent customer service? Bournemouth University has an exciting opportunity for you to join our welcoming and dynamic Reception Team. We are currently recruiting a Part-Time Receptionist on a 12-month fixed...Part-timeFixed-term contractSkilled worker visaMonday to FridayShift work£13.5 per hour
...involve? As a receptionist you will have the opportunity to create unforgettable moments, spark joy, and make every guest feel genuinely cared for from the moment they arrive. In this role, you’re not just welcoming guests, you are crafting personalised experiences that...Hourly pay40 hours/weekLong-term contractFull-timeTemporaryFlexible hoursShift workNight shiftRotating shifts£28k - £30k per annum
...inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation...On-siteMonday to Friday£45k per annum
...CUSTOMER SERVICE TEAM LEADER: We are looking for an experienced Team Leader / People Manager, to join a growing part of the business. The... ...Leader will work closely with internal stakeholders on a daily basis (Sales, Warehouse, Operations) to foster a collaborative culture and...PermanentFull-timeOn-siteImmediate start£27.01k per annum
...Claims team, playing a key role in delivering excellent outcomes for customers by investigating and settling claims fairly and efficiently. This... .../08/2026 We reserve the right to close the advert early if we reach enough applications Join us - Let’s Care for Tomorrow...Long-term contractFull-timeFixed-term contractHybrid workingOn-siteFlexible hoursShift work1 day/week- Office Administrator required from January 2026 to work on a full-time, permanent basis Outstanding Secondary School in Bournemouth Excellent opportunity for an organised and personable administrator to support a busy and professional school office We are seeking a...PermanentFull-timeOn-siteImmediate start
£23k - £27k per annum
...academically and personally. The office is a welcoming hub of school life, supporting staff, pupils, and families with efficiency and care. The successful candidate will handle attendance records, correspondence, data entry, and communication with external agencies. They...PermanentFull-timeOn-siteImmediate start£24k - £26k per annum
Company: TALENT SURE RECRUITMENT LIMITED Job Type: Permanent, Full Time Salary: £24000 - £26000/annumPermanentFull-time- ...Paid according to experience and local support staff pay scale Application This Office Administrator role is an exciting opportunity to join a caring and professional school team in Bournemouth that values collaboration and excellence. Please forward your CV to apply....PermanentFull-timeOn-site
£25.5k per annum
...Claims Resolution Handler (Level 1) to join our team in a fast-paced, customer-focused role where your judgement, communication skills and... ...reserve the right to close the advert early if we reach enough applications. Join us - Let’s Care for Tomorrow. #LI-Hybrid...Long-term contractFull-timeFixed-term contractHybrid workingOn-siteWork from homeMonday to FridayFlexible hours- £39k - £51k per annumEstimated...Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to... ...Hybrid 102282 | Actuarial | Professional | Non-Executive | Allianz UK | Full-Time | Permanent Join us - Let’s Care for Tomorrow....Long-term contractPermanentFull-timeHybrid workingFlexible hours
£12.71 per hour
...where the magic starts by preparing our delicious toppings and recipes, or want to take your first step into being cross trained in customer service - what matters to us is that you're hungry to learn, fanatical about our #eatfresh motto and ready to work with the best, freshest...Hourly payPermanentFull-timePart-timeApprenticeshipShift work£13.71 per hour
Facilities Team Member (Temporary) Start Date: 16th August 2026 Basic Pay Rate: £13.71 per hour Working Days: Monday to Friday Working Hours: 08:00am - 04:00pm Duration: 16th August 2026 – 4th September 2026 Location: Southampton Role OverviewWe're currently...Hourly payFull-timeTemporaryMonday to Friday- Clearing Operations Associate Location: Bournemouth Contract: 12 months Work Setup: Hybrid - 4 days in the office (Fully onsite for 6 weeks) Who We Are JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse...Hybrid workingOn-site
£25k - £30k per annum
...About the Customer Service role: We are working with a well-established manufacturing business in Poole who are looking to employ a confident, people-focused Customer Service Advisor in their busy head office team. This is a front line role, ideal for someone who enjoys...PermanentOn-site£25.04k per annum
...Customer Services Assistant Bournemouth Hospital | Marketing| Permanent | Part Time £25,038.00 per annum pro rata 22.5 hours... ...retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create...PermanentPart-timeHybrid workingMonday to FridayShift work£13.45 per hour
...About the Role As a Retail Advisor, you’ll be the person customers turn to for advice, guidance and solutions, helping them get the most out of the technology that keeps them connected. It’s about more than selling; it’s about building trust, showing empathy and taking...Hourly payPart-timeShift workAfternoon shift£12.76 per hour
...and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute...16 hoursPart-time£10.85 - £12.71 per hour
...Why join us? We are currently recruiting for a Sales Advisor within our Pets Corner store based in Ferndown. Pets Corner have grown into... ...Responsibilities of a Sales Advisor: Delivering exceptional customer service Going ‘the extra mile’ for every customer...PermanentPart-time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Sales Advisor. Be the first to apply!
Related searches
- customer service advisor start asap Poole, Dorset
- customer service advisor british gas Poole, Dorset
- customer service representative immediate start Poole, Dorset
- system service representative Poole, Dorset
- customer service representative Poole, Dorset
- technical customer service advisor Poole, Dorset
- customer service assistant at the range Poole, Dorset
- customer service advisor o2 Poole, Dorset
- customer service administrator Poole, Dorset
- customer service representative - part time at hsbc Poole, Dorset