Governance, Risk and Controls Analyst

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance

Location: Bristol Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Associate

The role

Due to internal movement we have a fantastic opportunity for a Governance Risk and Controls Analyst to join our team. You will play role in shaping how we understand, handle and reduce risk across the business. This is an exciting opportunity to make a real impact by uncovering insights, strengthening controls, and improving customer outcomes. You will lead meaningful thematic reviews, turn data into clear action, and work with colleagues across the organisation to drive smarter, more effective ways of working.

Who We’re Looking For

Someone who consistently seeks to learn, driven to explore how things work, and confident challenging the status quo to make improvements. You bring strong analytical thinking, communicate with clarity and impact, and build trusted relationships across teams. You take ownership, thrive in a fast-moving environment, and are motivated by delivering high-quality work that makes a difference.

What You’ll Be Doing

• Deliver in-depth thematic reviews following risk events and emerging issues, identifying root causes and key risks
• Analyse management information to spot trends, uncover insights, and highlight opportunities to reduce risk
• Recommend and support the delivery of control improvements that strengthen processes and prevent recurring issues
• Partner with collaborators across field risk to drive accountability and ensure actions are completed
• Produce clear, engaging reports and presentations that influence decision-making at all levels
• Enhance and evolve review approaches and MI reporting to improve effectiveness and efficiency
• Build and optimise Salesforce dashboards to provide meaningful insights and shape future reviews
• Act as a trusted subject matter point of contact, contributing to forums and supporting business-wide risk discussions
• Support responses to regulatory requests, using your expertise to provide clear and accurate information

Essential criteria

• Strong experience of risk and control frameworks within financial services or a regulated environment
• Ability to analyse data, interpret trends, and translate insight into practical action
• Experience in root cause analysis and identifying control improvements
• Confident communicator with the ability to influence people at all levels and present complex information clearly

Desirable skills

• Experience using Salesforce, including dashboard creation and optimisation
• Good understanding of FCA regulation and customer risk considerations
• Experience working with MI tools such as Excel or Power BI
• Relevant professional qualification (e.g. CII Level 4) or similar

What's in it for you?

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments

We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at ***email_hidden***

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.