L2 Business Administration Assistant Apprentice

Summary

Start your career with a Business Administration Level 2 Apprenticeship at Walton-le-Dale High School. Gain hands-on experience in administration, finance, customer service and office systems while supporting staff, students and parents in a busy school environment. Earn while you learn and develop valuable skills for your future career.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

This role is term time only (38 weeks per year).  The salary will be pro-rata to reflect term time working.

Training course

Business administrator (level 3)

Hours

Monday to Thursday 08:00-16:00 and a 15:30 finish on a Friday. Term time only.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include:

• Provide general clerical and administrative support, including Word processing, minute taking, filing routine correspondence, distributing mail, photocopying etc.
• Under the direction of the School Business Manager, routine financial administration, including petty cash, postage, banking, Parentpay, Synergy etc.
• Maintaining and updating manual and computerised records including, for example, records of free school meals, school trips, registers, examinations, SEN etc, including related financial administration.
• Assist with administering work experience / Career arrangements.
• Undertake reception duties, including answering the telephone and responding to routine queries, including, where appropriate, dealing with visitors on behalf of Headteacher.
• Maintaining stock and ordering supplies, including the processing of orders, checking off incoming deliveries, obtaining prices from occasional suppliers, arranging for payment of invoices and the distribution and storage of stock.
• To act as pastoral admin and clerical support.
• To support with the distribution, collection and oversight of students' uniform and borrowing of items.
• To work within school policies and procedures.
• To contribute to the provision of an effective environment for learning.
• To support the promotion of positive relationships with parents and outside agencies.
• To attend skill training and participate in personal/performance development as required.
• To take care for their own and other people's health and safety.

Where you'll work

Brindle Road
Bamber Bridge
Preston
PR5 6RN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be at Blackburn College on a weekly basis.

Blackburn College, Feilden Street, Blackburn, BB2 1LH.

More training information

Duration of the apprenticeship is approx. 15 months.

Requirements

Essential qualifications

GCSE in:

• English Language (grade 4)
• Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience
• Smart appearance
• Pleasant & lively personality
• Articulate & Flexible
• Sense of humour
• Attendance at Open Evenings
• Interpersonal Skills

Other requirements

Disclosure and Barring Service (DBS) check before starting employment.