Creative Project Manager

About Nteractive

At Nteractive , we design and deliver world-class experiential, event, and conference solutions that connect brands with people in powerful, meaningful ways.

We partner with some of the world's most influential organizations to create large-scale, high-impact global programs - from flagship conferences and destination events to complex, multi-market activations. Our work blends strategy, creativity, technology, and flawless delivery to produce experiences that truly move audiences.

Our success is built on our people. We are a collaborative, ambitious, and values-driven agency that invests in talent, encourages innovation, and empowers our teams to take ownership and make a real difference. We believe in long-term partnerships, exceptional client service, and continuously raising the bar in everything we do.

What you'll be doing

The Creative Project Manager plays a pivotal role in the successful delivery of creative projects, acting as the central point of coordination between internal teams, clients and production partners. This role owns the structure, pace and clarity of project delivery, ensuring briefs are clearly defined, workflows are effectively managed, and creative outcomes are delivered on time, within scope and aligned to commercial expectations. The ideal candidate will bring strong organisational discipline, confident communication and a proactive approach to balancing creative ambition with operational and commercial realities.

Core Accountability

The Creative Project Manager is accountable for:

• The successful operational delivery of creative projects from briefing through completion.
• The accuracy and integrity of project plans, schedules and resource forecasts.
• Clear communication and alignment across Creative, Production, Technical Production and Client Services.
• Early identification, management and escalation of risks, issues and dependencies.
• Maintaining client confidence through organised, proactive and transparent project management.
• Ensuring projects are delivered within agreed scope, timelines and budget parameters.

Key responsibilities

• Own the successful operational management of creative projects from briefing through to delivery.
• Drive clear project planning, workflow management, resourcing and timeline control to support high-quality creative delivery.
• Lead cross-functional alignment between Creative, Production, Technical Production and Client Services, ensuring clear communication, ownership and handovers.
• Establish effective project governance, including plans, schedules, decision logs, action trackers, reporting mechanisms and change-control processes.
• Govern project commercials through accurate cost tracking, utilisation monitoring, forecasting and proactive management of scope changes.
• Protect project delivery by identifying risks, issues, dependencies and production constraints early, escalating where required and driving resolution.
• Champion the use of project management tools, technologies and workflows that improve team efficiency, communication and scalability.
• Foster a collaborative, accountable and high-performing delivery culture across internal and external project teams.

Key Deliverables

• Detailed project plans, schedules and milestone trackers.
• Clearly defined scopes, priorities, ownership and responsibilities.
• Resource plans aligned with team capacity and project delivery requirements.
• Meeting agendas, action logs, decision records and stakeholder updates.
• Creative review and client presentation coordination.
• Risk, issue, dependency and change-control logs.
• Accurate utilisation, timesheet, budget and commercial reporting.
• Documented scope changes and impact assessments.
• Complete, centrally stored project documentation.
• Post-project reviews, lessons-learned reports and recommendations to improve workflow, efficiency and delivery quality.

Scope of Responsibility

• Own the end-to-end creative project lifecycle, from initial scoping and scheduling through to delivery and post-project review.
• Ensure comprehensive, clearly agreed briefs are in place before work is allocated to the Creative team.
• Coordinate multidisciplinary creative teams across 2D design, 3D design, artworking, copy, digital and strategy, ensuring outputs are aligned and effectively integrated.
• Lead regular internal check-ins, creative reviews and client presentations to maintain momentum, clarity and ownership of deliverables.
• Work closely with Creative Project Director and Client Services to ensure creative ambition aligns with client expectations, operational feasibility and commercial parameters.
• Partner with Production and Graphic Production Managers to align timelines, budgets, deliverables and dependencies.
• Protect project delivery by identifying and escalating production constraints, risks and dependencies early, working with internal teams to resolve issues before they impact outcomes.
• Scope and budget projects in collaboration with the Creative Project Director, ensuring accurate forecasting of resource usage, time allocation and potential variance.
• Track and manage project budgets, flagging scope creep, monitoring utilisation and identifying opportunities for efficiency.
• Support the development of commercially sound proposals and timelines that protect client needs, internal capacity and delivery quality.
• Act as a consistent point of contact for creative project-related matters, ensuring timely, clear and solutions-focused communication with clients and stakeholders.
• Maintain accurate and up-to-date project documentation, including scopes, schedules, resource plans, status reports, decision records and post-project reviews.
• Establish and maintain project governance frameworks, including action trackers, reporting mechanisms and change-control processes.
• Ensure all project dependencies, assumptions and risks are documented, monitored and actively managed throughout the project lifecycle.
• Drive accountability across project teams by ensuring actions are assigned, tracked and completed within agreed deadlines.

Decision Authority

• Prioritise project activities within agreed project scope and timelines.
• Recommend resource requirements and allocation adjustments.
• Escalate risks, scope changes and commercial impacts where approval is required.
• Approve project schedules, internal milestones and delivery plans.
• Determine appropriate project governance, reporting and communication structures.

Success Measures

• Projects delivered on time and within agreed scope.
• Resource plans accurately reflect delivery requirements.
• Risks and issues are identified and escalated early.
• Stakeholders receive timely, accurate and actionable project updates.
• Project documentation is complete, current and accessible.
• Post-project reviews result in measurable process improvements.

What you will bring

Personal Competencies

• A proactive self-starter who takes ownership and drives tasks through to completion.
• Strong leadership, interpersonal and influencing skills, with the ability to build trusted relationships across clients, colleagues, suppliers and production partners.
• Highly motivated and solutions-focused, with a practical, can-do approach to delivering excellent client service.
• Calm, resilient and adaptable under pressure, with the flexibility to respond effectively to last-minute changes.
• Commercially astute, with strong budgeting discipline and the ability to identify value drivers, track costs, forecast variance, manage change and deliver measurable ROI for both the client and Nteractive.
• Exceptional attention to detail, planning discipline and organisational capability.
• Clear communicator with the ability to translate complexity into clarity for internal and external stakeholders.
• Confident in managing multiple projects, priorities, teams, dependencies and deadlines in a fast-paced environment.
• Demonstrates sound judgement and decision-making, balancing quality, risk, cost and timelines while escalating appropriately when required.
• Builds trust through transparency, consistency and dependable delivery.
• Influences without authority and successfully aligns cross-functional teams around shared goals.
• Comfortable challenging assumptions and driving constructive conversations to achieve the best project outcomes.
• Committed to continuous improvement, proactively identifying opportunities to enhance processes, workflows, standards and overall delivery effectiveness.

Skills / Experience

• Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience).
• Familiarity with tools like Monday.com , Asana, Smartsheet, or similar project platforms.
• Proven experience in creative project management within a fast-paced agency or similar environment.
• Experience coordinating multidisciplinary creative teams.
• Solid understanding of creative and production workflows.
• Comfortable working with budgets, scopes, and resource planning.

Nteractiveexpectation

Everything in this role is done through one lens:what is right for the client and the integrity of the delivery

• We take ownership
• We are clear and honest
• We deliver what we commit to
• We improve continuously
• We produce work we are proud of

The role contributes to a delivery model that is:

• Clear
• Controlled
• Reliable

And consistently performs at the level expected from a top-tier global creative agency.

Why you'll love working here

Benefits

• 33 days annual leave (including Bank Holidays)
• Hybrid working with flexibility
• Pension Scheme (5% employee / 3% employer contribution )
• Private Medical Insurance & Cash Plan
• Life Insurance
• Enhanced Maternity Pay
• Wellbeing & Inclusion initiatives (including EAP)
• Birthday Day Off
• Summer Hours
• Volunteering Day
• Rewards & Recognition incentives
• Generous Employee Referral Scheme

Other Requirements

• Quiet home environment from which to work (although the successful candidate may be required to be office based and have the ability to travel to the office to aid team collaboration or meet client needs).
  Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements.
  Liking for and ability to undertake international travel.