Lettings Manager

Job Title: Lettings Manager

Location:  Woking

Brand : Chancellors

Salary : Competitive Salary Package

Hours: Monday to Thursday from 8:45am - 6pm, Fridays from 8:45am - 5:30pm. Please note, that you will be required to work every other Saturday from 10am - 3pm.

Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car.

About Chancellors:     

Chancellors is one of the UK’s leading estate and lettings agencies, with a proud heritage dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built a reputation for exceptional service, expert local knowledge, and a strong commitment to our customers and communities.

As part of the LRG group, one of the UK’s largest and most forward-thinking property services organisations, Chancellors combines the strength and scale of a national brand with a personal, local approach.

Job Summary and Key Responsibilities:
The ideal candidate for the position of Lettings Manager will be extremely motivated, and career driven with experience in the current rental market, preferably in the Greater London area.

Duties will include:

• Grow volume of new lettings business and income production to the branch.

• Appraisal and instruction of residential rental properties.

• Identify other potential business opportunities and ensure referral to the appropriate division.

• Accountable quality of customer care.

• Meet and exceed targets for lettings business.

• Register, qualify and manage applicants.

• Arrange and conduct viewing appointments and secure property lets.

• To work in accordance with all legal obligations without exception.

• Maintain up to date knowledge of available properties.

• To implement effective canvassing and marketing strategies.

• Develop the core business in the branch.

• Carry out monthly 1-2-1s with staff.

We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, fantastic incentives along with personal recognition and development for achieving exceptional results.

Skills required:

• Previous experience within a Senior Lettings position, with a proven track record in securing new business.

• PropertyMark- Technical Award in Residential Lettings and Property Management or equivalent (preferred not essential).

• Well-developed interpersonal skills.

• Listing & valuation experience.

• Line management experience.

• Excellent sales ability.

• High level of customer service skills.

• Good telephone manner and positive attitude.

• The ability to negotiate.

• Tenacity and be a self-starter with the drive to succeed.

• Ability to build and nurture trusted relationships at all levels.

• Be responsive to change.

What we can offer you:

• Proven track record for career growth and advancement within the company  

• Market leading training and ongoing professional development  

• Supportive and collaborative team environment  

Benefits:

• Employee Assistance Programme, including:

  • 24/7 virtual GP access

  • Mental health support and first aiders

• Retail and lifestyle discounts

• Performance-based rewards and incentives

• Generous holiday allowance, increasing with length of service (plus bank holidays)

• Enhanced parental leave and company fertility policies

• Structured onboarding and continuous support

Chancellors as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.