Business Analyst

Company Description

Durell Software has been a trusted provider of insurance software for brokers, MGAs, and insurers for over 40 years. Our platforms streamline underwriting, scheme management, and distribution, enabling insurance businesses to operate efficiently and grow with confidence. Backed by the AUB Group, we combine deep industry expertise with cutting-edge technology to deliver reliable and innovative solutions. Our commitment to excellence drives us to continue advancing the insurance industry through tailored software solutions.

Role Description

We're looking for a Business Analyst to join the Project Management team at Durell implementing e-commerce product builds

This is a client facing project management role within our Schemes team, reporting to the Schemes Director. You will be involved in project planning - producing specifications, managing roadmaps and deadlines and in implementing product builds. Our platform is a low-code system, built to enable user-driven change. The BAs role is to understand client requirements, plan an implement changes directly, plus be comfortable in briefing our development team for coding aspects of a project. Product builds encompass building pricing models, API connections to third party pricing sources and data enrichment services, report layouts and client document templates.

Key Responsibilities

• Project management
• Client & stakeholder management
• Requirements gathering and analysis
• Running workshops and discovery sessions
• Documenting business processes, workflows and user journeys
• Producing clear functional specifications and acceptance criteria
• Translating business requirements into technical briefs for the development team
• Working closely with developers throughout the delivery lifecycle, providing clarification and managing change requests
• Configuring and implementing product builds within our low-code platform
• Managing project roadmaps, priorities and delivery deadlines
• Supporting system testing, User Acceptance Testing (UAT) and product sign-off
• Building and maintaining strong relationships with clients and internal stakeholders
• Identifying opportunities for process and product improvements

Required Skills and Experience

• Excellent communication and stakeholder management skills.
• Ability to gather, analyse and clearly present business requirements.
• Experience producing functional specifications, process maps and workflow documentation.
• Strong organisational skills with excellent attention to detail.
• Ability to communicate effectively with both technical and non-technical audiences.
• Experience using JIRA or similar project management tools.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Strong working knowledge of Microsoft Visio (or equivalent process mapping tools).
• Prior experience in project management.
• Prior experience in software delivery or technical project environments highly desirable.
• Prior experience within the Insurance or Financial Services industry would be advantageous.
• An aptitude for logical thinking, problem solving and technical concepts.
• Ability to work effectively to deadlines and manage multiple projects simultaneously.

Qualifications

• Bachelors degree in relevant field
• 2 years experience as a Business Analyst or project management

What We Offer

• Opportunity to work on modern insurance platforms and technologies

• Supportive and collaborative team environment

• Career growth and learning opportunities

• Central Bristol (Clifton) office location

• Salary (dependent upon experience) £30k-£35k

• 25 days holiday plus bank holidays

• Benefits package