People & Onboarding Coordinator

About Psicon

Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

About The Role

We are looking for an organised and proactive

People & Onboarding Coordinator to join our People & Performance team in Canterbury. This is an exciting opportunity for someone with HR administration or coordination experience who enjoys working in a fast-paced environment and is passionate about creating an excellent employee experience from offer through to onboarding and beyond.

Working closely with the Clinical People Business Partner and Learning & Development Team, you will play a key role in ensuring our onboarding processes are compliant, efficient and engaging, while also supporting learning activities and wider People initiatives.

Principle Duties And Responsibilities

Onboarding Compliance

• Managing the end-to-end offer and onboarding process, including issuing offers and contracts and coordinating pre-employment checks such as right to work, DBS, references, qualifications and professional registrations.
• Coordinating induction activity for new starters, working closely with hiring managers to ensure a smooth and compliant onboarding experience.
• Delivering engaging new starter induction sessions for employees joining the organisation.
• Producing regular onboarding compliance reports, monitoring turnaround times, outstanding checks and potential risks.
• Supporting probation processes by tracking review dates, issuing reminders and escalating overdue reviews where appropriate.
• Maintaining compliance trackers for DBS renewals, professional registrations and mandatory training, ensuring any risks are identified and addressed.

Learning & Development Support

• Providing day-to-day administrative support for Learning & Development activities, including scheduling training, coordinating logistics and preparing learning materials.
• Supporting the delivery of both virtual and face-to-face training sessions.
• Administering our Learning Management System (Attensi), maintaining learner records, enrolling colleagues onto training and providing first-line support.
• Producing reports on learner progress and training completion rates to support the wider People & Performance team.
• Supporting the continual improvement of onboarding and learning processes across the organisation.

General People & Performance Support

• Acting as a first point of contact for routine People and Learning & Development queries, providing timely support and escalating more complex matters where appropriate.
• Supporting employee engagement initiatives, including Culture Amp survey administration and follow-up activities.
• Providing general administrative and project support across the wider People & Performance team.

What we're looking for

• Experience working within an HR Coordinator, HR Administrator or HR Advisor role, ideally with exposure to onboarding, compliance or Learning & Development.
• A good understanding of pre-employment compliance requirements, including right to work and DBS checks.
• Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities in a busy environment.
• Confident communication skills, with the ability to build positive working relationships across all levels of the organisation.
• Experience using HR systems and/or Learning Management Systems, with confidence producing accurate reports and maintaining employee records.
• A proactive, solutions-focused approach with the ability to work independently and as part of a collaborative team.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Experience facilitating or coordinating learning activities is desirable.
• Experience working within healthcare or another regulated environment is desirable.
• A CIPD qualification, or working towards one, would be advantageous.

Interview Process

Shortlisted candidates will be required to deliver a face-to-face 10-minute presentation to the interview panel. Details will be shared once shortlisted to provide candidates suitable preparation time before final interview stage.

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

• The best possible customer service.
• The most efficient and effective clinical work.
• A thriving and engaged workforce.
• A truly inclusive organisation.

At Psicon, we believe that diverse perspectives and experiences promote learning and innovation. We embrace diversity and are committed to creating a truly inclusive workplace, where every colleague is valued and able to achieve. We welcome applications from candidates from all backgrounds and we are committed to removing any barriers in our application process that could prevent an individual from joining the Psicon team. We will do our best to make the application process as accessible as possible. Please get in touch if there is anything we can do to support you with your application or interview.

Benefits Include

• Annual leave of 32 days a year (inclusive of bank holidays).
• Flexible annual leave scheme providing the ability to buy or sell back additional days.
• Well-being days.
• Birthday lie in.
• Pension scheme (with the option of enhancing via salary sacrifice).
• Cycle to work scheme.
• Employee Perks via Psiconnect – our reward gateway packed with discounts.
• Access to the Blue Light Card membership.
• Pastry Mondays.
• Funded social events.
• Staff well-being bursary scheme.

Additional Information / Contacting Us

• For further information please email ***email_hidden*** or call the Psicon Recruitment Team on View phone number on uk.workus.org for more information.
• Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
• All Internal & External Candidates must complete a full online application and cover letter to be considered. No further applications will not be accepted after the closing date.
• Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.