Account Executive

The role

Account Executive

Starting salary from £30,000 depending on experience
Full Time or Part Time position
Permanent Contract
Location: County Durham – Thinford Park 
Monday to Friday, 9am–5pm

Introduction to NFU Mutual 
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. 

About the Agency 
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 

This is an excellent opportunity to join a trusted and respected brand, with the support of a well-established agency and the backing of NFU Mutual’s market-leading reputation.

About the role:
We are an ambitious and growing agency looking to invest in the right people to support our continued success. As an Account Executive, you will take ownership of a portfolio of commercial clients, building strong, long-term relationships and delivering high-quality, tailored insurance solutions. 

This is a client-facing and commercially focused role, where you will act as a trusted adviser to your clients, understanding their businesses and ensuring they have the right protection in place as their needs evolve. You will be responsible for managing renewals, overseeing policy changes and providing guidance across a varied portfolio of risks. 

Alongside managing existing relationships, you will play a key role in driving growth by identifying and converting new business opportunities. You will work closely with colleagues and NFU Mutual underwriters to structure competitive and appropriate insurance solutions, maintaining high standards of compliance and customer outcomes at all times. 

This role would suit an individual who enjoys balancing relationship management with business development, and who is motivated to take ownership of their portfolio and contribute meaningfully to the agency’s growth. In return, you will benefit from full training, ongoing professional development and the support of a collaborative and well-established team. Commercial insurance experience is highly desirable.

This role offers the opportunity to further develop into senior client management or leadership roles.

Key Responsibilities

-    Manage and develop your own portfolio of commercial clients, acting as their primary point of contact 
-    Build and maintain strong, long-term relationships with key decision-makers, providing trusted advice and support 
-    Proactively identify, develop and convert new business opportunities to support agency growth targets 
-    Lead renewal processes, including reviewing cover, identifying gaps and presenting suitable solutions to clients 
-    Identify opportunities to cross-sell the full range of NFU Mutual products, including Financial Services and Risk Management Services 
-    Support client retention through proactive engagement and high-quality relationship management 
-    Maintain accurate, compliant and up-to-date client records using CRM systems 
-    Contribute to the Agency’s overall growth, retention and reputation through professional and ethical conduct

About you: 
-    Experience in insurance, financial services or a client-facing advisory role 
-    Strong commercial awareness with the ability to identify and develop business opportunities
-    Proven ability to build and maintain client relationships at decision-maker level 
-    Commercial insurance experience highly desirable 
-    Excellent communication, negotiation and relationship-building skills 
-    Organised, proactive and comfortable managing your own client portfolio 
-    High attention to detail and good IT skills 
-    Full UK driving licence and access to your own vehicle
Our commitment to you:
-    Competitive salary, with regular reviews based on performance
-    Full training and ongoing professional development 
-    Supportive, ethical and collaborative working environment 
-    Long-term career development opportunities within a growing Agency 
-    Flexible/part-time working arrangements considered
-    Support towards professional qualifications (CII)

Benefits 
-    25 days holiday plus bank holidays, with an additional birthday day off 
-    Pension contributions and employee benefits schemes
To apply, please submit your CV and a covering letter to View email address on agencycareers.nfumutual.co.uk
This role falls under the Insurance Distribution Directive and includes ongoing CPD and screening requirements.
We will only use your personal data for the purpose of processing your application. If your application is unsuccessful, your data will be stored securely for up to 12 months before being deleted. If you are successful, your data will be retained for the period required under regulatory obligations. 

Closing date for all applications: 20th July 2026.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.