Temporary Accommodation Officer

Salary: £31,537 - £34,434 per annum

Grade: H

Contract: Permanent

Hours: 37 Hours per week

Location: Scarborough, North Yorkshire - (The role will be based in Scarborough but there will also be a requirement to provide support to manage temporary accommodation placements in the Malton and Selby localities).

Car user: Yes

We are looking for a Temporary Accommodation Officer to join our Housing Needs Service to provide a management role around council owned temporary accommodation.

The role:

As a Temporary Accommodation Officer, you will be responsible for the day-to-day running of the council’s temporary accommodation for homeless households. You will ensure all relevant paperwork is completed at sign up, fully explaining the conditions of occupancy to the resident and will be responsible for organising the collection of temporary accommodation charges from residents in the council’s temporary accommodation.

You will also ensure breaches of licence conditions within temporary accommodation are resolved promptly and satisfactorily in accordance with the council’s policies and procedures, recommending possession action to the Team leaders where all other solutions have failed. If necessary, you would also be expected to undertake evictions in line with North Yorkshire Council policy. You will also carry out housing management functions for the temporary accommodation, arranging the inspection of void properties from vacation, arranging clearance, gas and electrical safety checks, repairs and re-letting, to ensure void periods and income loss are minimised.  

What you will bring:

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations.

You will also have:

• A good working knowledge and understanding of the Homeless Reduction Act 2017

• Excellent communication and interpersonal skills.

• IT literacy     

• Safeguarding awareness

• Excellent time management with the focus on prioritising own workload

• Ability to use your own initiative and as a team member.    

Working for us:  

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year after five years continuous service, plus public holidays.

You would be entitled to join the local government pension scheme.

Contact and Apply :

If you would like to learn more about this opportunity, we recommend contacting Chris Brown ( View email address on nycjobs.engageats.co.uk k View phone number on nycjobs.engageats.co.uk) or Vicky Stoker ( View email address on nycjobs.engageats.co.uk k View phone number on nycjobs.engageats.co.uk). As part of your application, we want to know about you and your motivation. Please complete the supporting evidence section of the application form on what your motivation is for applying, and how you meet the essential criteria.

Key Documents:

Key Dates:

Closing date: 2nd August 2026

Interview date: Shortlisting W/C 3 Rd August 2026 with interviews held provisionally during W/C 17 Th August 2026

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.#

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds

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