Client Associate
£15.6 - £18.2 per hourEstimated
Full-time
- Build and maintain strong working relationships with existing clients, acting as their first point of contact at Storm
- Scope small projects, prepare quotes and help write statements of work in plain English
- Manage revenue: forecasting, invoicing and maintaining hosting and support contracts
- Work alongside project managers to support successful delivery
- Research and identify opportunities for upselling to clients based on market trends and innovation
- Identify opportunities to grow client accounts and escalates promising leads
- Develop your knowledge of Storm's full range of digital services Naturally inquisitive - a people person, excited by building relationships and gaining insight into different industries
- Confident communicator - comfortable talking to clients and colleagues at all levels; confident drafting client-facing documents to a high standard
- Commercially aware - you understand the link between good client relationships and profit, and like the idea of supporting clients with their budgets
- Organised and detail-oriented - you can manage multiple tasks without things slipping
- Curious about digital innovation and technology - you follow the space and want to understand what's changing
- Comfortable with AI tools - or genuinely keen to get there quickly
- Collaborative - you share credit, ask for help when you need it and support the people around you Competitive salary commensurate with experience
- 33 days of leave - that includes 4 statutory days over Christmas and New Year, with all other bank holidays included as regular leave you can take whenever you want
- Paid training and development (after 3 months)
- Performance related pay reward (after 1 year)
- Additional £400 per year contribution to be used on a health and wellbeing item of your choice (after 1 year)
- Employer pension contribution of 5% p.a.
- Increase of annual leave allowance up to an extra 5 days (after 5 years)
- Shopping discounts with Reward Gateway
- Life insurance (after 1 year)
- Family benefits including enhanced maternity, paternity and adoption leave and flexible family-friendly hours
- In office benefits such as end of month drinks and fortnightly office masseuse
Vacancy posted 1 day ago
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