IT Operations Engineer

, United Kingdom

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

July 1, 2026

Business Unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

What's the role

The IT Operations Engineer is accountable for the provisioning and maintenance of access to the IT applications and for supporting controls management within the Treasury IT portfolio. The role also supports the Senior IT Operations Lead in service management.

What you'll be doing

You will be part of the Treasury Operations team within GF Finance, Data & Reporting SOM. The Treasury landscape consists of 10+ Super Prime & Prime business critical applications which manages Shell's Cash position day in. You will be responsible for the following:

• Provision and maintain access to the applications you are responsible for in compliance with SOX and IT control requirements
• Liaise with the relevant parties involved in the assess management process to ensure processes and tooling are fit for purpose
• Ensure regulatory and compliance controls are embedded in landscape operations and assist with evidence collection
• Assist the compliance specialist in addressing audit queries related to assess management and controls execution
• Assist the senior operations in managing services provided by our supplier's, ensuring performance is maintained at the contracted levels
• Close working with Managed Service teams supporting our applications, at times driving their deliverables and quality of work
• Virtual working in a global environment with culturally diverse teams. Managing multiple delivery priorities and multiple demand requests
• High degree of application and landscape complexity
• Works across many organizational boundaries (within and across support organizations, incl. the supplier)
• Interacts with demanding and professional senior business and IT stakeholders in Finance

What you bring

• ITIL certification
• Working knowledge of incident, problem, and change management
• Strong understanding of IT controls and compliance requirements
• Proven experience in supplier/vendor management
• Hands-on experience in user access management
• Strong process orientation and process management capabilities
• Self-starter with strong analytical skills and high attention to detail
• Excellent stakeholder management, interpersonal, communication, and negotiation skills
• Able to manage multiple concurrent tasks, prioritize effectively, and work under pressure with tight deadlines
• Demonstrated ability to handle conflict and ambiguity while working across complex organizational and business boundaries
• Capable of taking end‑to‑end accountability with minimal supervision and clearly conveying technical issues to all levels
• Ability to work under pressure with tight deadlines

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a value-led culture that encourages you to be the best version of yourself
• Benefit from a range of flexible working options
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programmes

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you.

Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, or other) during the application or interview process, please let us know when prompted in your application. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.

Shell in The United Kingdom

Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.