Apprentice Business Administrator

Summary

Eco Engineering Installations is seeking two motivated and enthusiastic Apprentice Business Administrators to join its growing team. This is an exciting opportunity for individuals looking to begin their career in business administration while gaining valuable workplace experience in a supportive and professional engineering environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8:30am - 4:30pm.

37 hours 30 minutes a week

Start date

Tuesday 4 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

General Office & Reception Duties

• Manage email inboxes, telephone calls, and incoming mail correspondence.
• Ensure all inbound call messages are emailed promptly to the relevant team member.
• Welcome visitors to the office and provide refreshments where required.
• File and organise documentation both electronically and in hard copy format.
• Type various business documents, including customer quotations.
• Open and organise job files accurately and efficiently.
• Arrange daily catch-ups with the senior engineering team to ensure workflow and people planners remain up to date.
• Ensure the main office monitor remains live and updated.

Manage the holiday and absence system, including:

• Monitoring employee self-certification notes in conjunction with the Health and Safety Advisor.
• Ensuring Return to Work (QAD64) forms are completed and uploaded to Compliance Genie.
• Chasing outstanding doctor’s sick notes from employees.
• Responding to annual leave requests within three working days.
• Collect engineers’ weekly timesheets and cross-reference them against Blip HR records.
• Arrange business travel and accommodation bookings, ensuring diaries are updated accordingly.
• Maintain the accommodation spreadsheet daily and manage cancellations promptly when required.
• Assist with the preparation of documentation for annual ISO9001 Quality Management assessments.
• Ensure Quality Assurance Operating Processes and Procedures are followed.
• Manage office stationery and stock levels.
• Oversee general office supplies and equipment, including printer ink and shredder management.
• Attend management meetings, take minutes, and track follow-up actions.

Procurement & Purchasing

• Provide administrative support to the Procurement Manager as required.
• Input and maintain data within the Procurement Express system.
• Upload delivery notes received from the Stores & Equipment Administrator to Procurement Express.
• Raise draft purchase orders.
• Match purchase orders with supplier invoices in conjunction with the accounts team.

Accounting & Finance

Handle and resolve supplier invoice queries effectively and professionally.

Where you'll work

Unit 53 Humber Enterprise Park
Brough
HU15 1XW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The Level 3 Apprenticeship in Business Administration includes:

• Level 3 Apprenticeship in Business Administration.
• Level 2 Functional Skills in Mathematics (if applicable).
• Level 2 Functional Skills in English (if applicable).

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative