Pharmacy Services Assistant Apprenticeship Level 2

Summary

Nene Valley Surgery as a Pharmacy Services Assistant apprentice, gaining a Level 2 qualification through Buttercups. Learn dispensing, stock management and patient care while gaining practical experience. This is a great opportunity to gain a recognised qualification and start a career in healthcare with full support from our team.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Pharmacy services assistant (level 2)

Hours

Monday to Friday Hours will between the hours of 9am - 6pm on a rota basis.

37 hours 30 minutes a week

Start date

Monday 4 January 2027

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The apprentice will support the dispensary team with preparing prescriptions, labelling medicines, managing stock, checking expiry dates and maintaining accurate records. They will learn to follow dispensary procedures, maintain patient confidentiality and provide a helpful, professional service, with all duties carried out under appropriate supervision while completing their training.

Where you'll work

NENE VALLEY SURGERY
GREEN LANE
THRAPSTON
KETTERING
NN14 4QL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BUTTERCUPS TRAINING LIMITED

Training course

Pharmacy services assistant (level 2)

What you'll learn

Course contents

• receive and log prescriptions
• assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• work according to legislative requirements, and organisational policies
• order, receive, maintain and issue pharmaceutical stock
• provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• act in accordance with systems and organisational governance
• recognise and act within the pharmacy regulatory, legal and ethical standards
• support the team in the development of others
• maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• demonstrate person centred care and support within a pharmacy setting
• make pharmacy patients and patient safety your first concern
• use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• maintain the interests of patients and the health of the public
• promote and advocate equality, diversity and inclusion
• promote healthy lifestyles to customers
• work safely within the parameters of your role using Standard Operating Procedures
• apply policies which relate to health and safety at work
• act appropriately in situations to prevent harm to yourself and others

Training schedule

The apprentice will complete a Level 2 Pharmacy Services Assistant apprenticeship through Buttercups Training Ltd, combining on-the-job learning within our dispensary with structured training, tutor support and assessments. They will develop practical skills under supervision and complete off-the-job training alongside their usual duties.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4 and above)
• Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience