Apprentice Technical Compliance Officer - Empty Homes

Summary

Start your career in regulatory compliance and enforcement. You'll gain hands-on experience inspecting empty properties, collecting evidence and supporting investigations that help create safer, better-managed neighbourhoods across the city.

Wage

£25,614 a year

Training course

Regulatory compliance officer (level 4)

Hours

Monday - Friday. You may work evenings.

35 hours a week

Start date

Monday 9 November 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Plan, organise and carry out external inspections and assessment of a caseload as part of a busy regulatory/statutory service in line with service objectives, policy and processes.
• Undertake external inspections and visits for evidence gathering and checking compliance with formal legal notices.
• Prepare letters/correspondence to property owners and other relevant persons relating vacant properties on time to the required professional standard in accordance with policy and procedures.
• Identify external housing related faults on vacant properties and escalate as appropriate for further investigation.
• Support the Senior Enforcement Officers.
• Produce reports, gather evidence, conduct interviews under caution, request /prepare witness statements, send letters/questionnaires
• Investigate complaints and respond to service requests
• Work collaboratively with colleagues and stakeholders to enhance the role throughout the Council.
• Assist in the triaging of work on a case by case basis and in line with the risk to ensure cases receive the most appropriate response in line with policies and processes.

Where you'll work

Cunard Building
Water Street
Liverpool
L3 1AH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Training course

Regulatory compliance officer (level 4)

What you'll learn

• Work within legal and regulatory frameworks and the organisation's policies and procedures.
• Make informed assessments of the risk of a business or individual’s non-compliance.
• Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
• Make proportionate and risk-based intervention choices to ensure compliance is achieved.
• Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
• Take actions to deal with non-compliance using proportionate interventions.
• Monitor progress made by businesses and individuals against assessed risks.
• Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
• Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
• Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
• Identify patterns and trends in compliance issues.
• Promote the importance of compliance and their organisation’s role in supporting compliance.
• Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
• Communicate with stakeholders including businesses, individuals and regulators.
• Use digital technologies to manage, share and store information and to communicate with others.
• Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
• Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
• Work within legal and regulatory frameworks and the organisation's policies and procedures.
• Make informed assessments of the risk of a business or individual’s non-compliance.
• Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
• Make proportionate and risk-based intervention choices to ensure compliance is achieved.
• Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
• Take actions to deal with non-compliance using proportionate interventions.
• Monitor progress made by businesses and individuals against assessed risks.
• Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
• Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
• Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
• Identify patterns and trends in compliance issues.
• Promote the importance of compliance and their organisation’s role in supporting compliance.
• Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
• Communicate with stakeholders including businesses, individuals and regulators.
• Use digital technologies to manage, share and store information and to communicate with others.
• Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
• Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working

Other requirements

• Working in all weathers