Job Title: Administrator
Location: Upper Riverside, Greenwich Peninsula
Reports to: Assistant District Manager
Hours of Work: Mon - Fri 9 am - 5.30 pm
Position Summary:
To carry out administrative tasks and assist the management teams in providing an excellent customer service to residents.
Main Duties:
- Management of incoming emails from residents to the dedicated shared inbox, dealing with admin issues where able and escalating where appropriate.
- Management of the CRM system to log correspondence and providing a weekly report to the client.
- Respond to solicitors and leaseholder enquiries regarding assignments and licences.
- Compile and complete the Pre-Sale (LPE1) and Completion (M1) packs.
- Process requests for access to The Hub portal and keep all relevant documents up to date and correct.
- Diary Management for the District Management team.
- Attend, compile, and distribute minutes from the Weekly Meetings and Monthly Contractor meetings.
- Stationary control and ordering.
- To provide administrative and operational support with ad hoc projects on the district
Specifications:
- Relevant experience.
- Confident at dealing with client, residents, contractors, and other visitors to the district.
- Excellent verbal & written communication.
- Excellent attention to detail.
- Ability to use own initiative to solve problems.
- Professional, polite, and friendly attitude.
- Proficient in use of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Knowledge of CRM.
What you’ll get in return
- Competitive Salary
- 25 days of holiday plus bank holiday with the option carry over up to 5 days into the next year
- Pension contribution
- Life assurance
- Development & Growth (support for qualifications and development opportunities)
- A supportive, inclusive culture where recognition and wellbeing are at the heart of what we do
Equal Employment Opportunity
We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Vacancy posted 18 hours ago
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