Custodial Flow Coordinator

Job summary
Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

As part of our administration team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job
The post holder will work as a Custodial Flow Coordinator to provide quality healthcare to those incarcerated in prisons.

Your primary job role will be to provide safe and effective care pathways for all offenders identified for transfer to external NHS or independent in-patient services.

You will be working alongside the prison clinical team, and will act as the link between external providers and the prison teams to ensure a co-ordinated approach to transfer planning, which results in effective and timely transfers in accordance with national time scales (e.g. 14 days for mental health transfers).

About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Job responsibilities

• Maintain accurate and timely transfer activity, information and data on the electronic data tracker system
• Be responsible for timely referrals to external provider
• Be responsible for tracking the progress of all referral
• Promote timely medical and nursing assessments by external providers
• Maintain close links with the Ministry of Justice to ensure timely transfers
• Throughout the duration of an offenders stay in external services the post holder will act as a point of contact to ensure the smooth flow and exchange of information and attend all relevant forums relating to the offender
• Promote timely return to prison
• Contribute to service developments and plans aimed at improving and developing services.
• To provide timely data and reports as directed on offender transfer activity
• Support the development of prison-based care to minimise length of hospital admission and promote site based interventions.
• Maintain oversight of the escort and discharge database for each site.
• Report all disputes and delays to management in a timely fashion
• Ensure that appropriate systems are in place, which enable and facilitate the effective Care Programme Approach, care coordination and continuity of car
• Support senior staff in the development of plans for the achievement of clinical excellence and demonstrate high standards of clinical practice to the team.
• As required attend case conferences, clinical reviews and CPAs.
• As required attend and/or minute other meetings and forums as directe

IMPORTANT INFORMATION, PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographic ID
• Proof of address documentation
• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:
5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (

Person Specification
Education/Qualifications
Essential

• GSCE/NVQ Level 3 or equivalent

Experience
Essential

• Experience of leading and working within multi-disciplinary teams
• Experience of Prison Health Care.

Skills
Essential

• Basic knowledge of the Care Programme Approach (CPA)
• Excellent written and verbal communication skills and ability to communicate proficiently at all
• Ability to work to tight deadlines.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Oxleas NHS Foundation Trust
Address: HMP Leyhill, Tortworth Road, Wotton-under-Edge, Gloucestershire, GL12 8BT, United Kingdom
Employer's website: (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Administration Manager
Charlie Callaway
View email address on meeveem.com

Details
Date posted: 23 September 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year
pa inc
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 277-8225469-LEY-A
Job locations: HMP Leyhill, Tortworth Road, Wotton-under-Edge, Gloucestershire, GL12 8BT, United Kingdom

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).