Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.
Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations.
We are a leading Environmental company in the UK, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is "It's all about the people" and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values it's people, you'll find CSG is a great place to be.
Location: Prescot
Salary: £28,371.20
Role Type: Full-time, permanent
Hours: 40 hours
Benefits of a CSG employee:
- Annual bonus scheme for all employees.
- Long Service Award.
- Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
- Employee referral bonus scheme.
- Attractive Pension Plan.
- Share Options - buy into our family future.
- Company perks for retail outlet discounts and more.
- Further development opportunities through in-house, external training and apprenticeship schemes.
- Company health care cash plan - dental / opticians / physio / online GP etc.
Role Accountabilities:
- To generate new business sales within specific industry sectors in line with Group expectations from existing clients and potential new clients; providing first class customer service.
- To effectively deliver telemarketing campaigns as directed.
- To achieve monthly sales targets by using commercial expertise to develop specific regions and markets.
- To work collaboratively with the Marketing, Field Sales, Tendering and Sewage Telesales teams
- To be able complete ongoing Level 4 Sales Executive Apprenticeship during
- Comply with Group H&S policies and behaviours.
- Demonstrate CSG performance behaviours.
- To generate new business sales.
- Making outbound calls to contact prospective new as well as existing clients to sell the full range of CSG services in line with current marketing campaigns.
- Answer inbound calls from all customers professionally and to promote all CSG services through direct communication such as telephone calls, emails and exhibitions.
- Develop new business relationships and generate income for the Group in line with an annual target of invoiced revenue.
- Contact, meet and handle customer's needs by building own portfolio of clients and where required account manage key clients.
- To effectively deliver telemarketing campaigns.
- Contact prospective customers to sell full range of CSG services in line with current marketing campaigns.
- To reach monthly and annual sales targets in line with Regional team targets.
- Proactively build and maintain solid relationships with all customers; recording all information correctly onto CSG systems.
- Ensure individual and group call targets are reached.
- To be able complete ongoing Level 4 Sales Executive Apprenticeship during.
- To achieve monthly sales targets by using commercial expertise to develop specific regions and markets.
- Use a full range of methods to make contact with companies within target areas and to understand the waste management sectors within specific regions.
- Fully research potential clients to ensure CSG solutions are tailored to the customers' needs.
- Use commercial awareness to present new initiatives and to open new markets.
- Exceed monthly sales targets on new business sales; applying own strategy when necessary to hit targets and develop sustainable growth.
- Proactively build a solid deliverable pipeline of new business across the CSG portfolio.
- Work collaboratively with the Marketing, Field Sales, Tendering and Sewage Telesales teams
- Ensure effective communication flows between Tendering, Marketing, Fields Sales and Sewage Telesales teams.
- Act on all leads and customer information as supplied by the field sales/marketing/sewage telesales and tendering teams.
- Ensure any individual market research undertaken is shared with the tendering, sales and marketing teams.
- Ensure all sales administration is completed and submitted in line with deadlines.
- Ensure all customer activity is logged on the CRM package, including all interaction, calls, emails, meetings, opportunities, quotes and complaints.
- Compliance with the Group's H&S policy and behaviours.
- Ensure personal responsibilities under the Group's H&S policy are understood.
- Act in a manner that keeps yourself and your colleagues safe at all times.
- Demonstrate CSG performance behaviours
- Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
- Be proactive and adopt a focused approach to all your activities.
- Communicate clearly at all levels within the business.
- Proactively manage your time and activities to ensure high level of efficiency and output
The Candidate:
- Degree Qualification.
- Effective verbal and written communication skills including an ability to effectively deal with telephone and email enquiries
- Maintains and inspires a results-driven approach, focuses on results and critical performance indicators
- Identifies opportunities and is pro-active in putting forward ideas and potential solutions
- Shows by a range of verbal and non-verbal signals that the information being received is understood
- Good IT skills with experience of using MS Outlook, Word and Excel
- High level of accuracy and attention to detail
- Effective organisational skills
- Evidence of ability to work co-operatively with others to meet tight deadlines.
CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.
If you think that you are the person for this role and would like to find out more about Cleansing Service Group Ltd, please visit our website below.
CSG takes the security of your data seriously. To find out how we process your data for recruitment purposes, please read our recruitment privacy notice.
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