Private Rented Sector Casework Supervisor

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: On-Site Worker

Salary: £36,363 - £39,152 per annum (pro rata for part-time) (Pay award pending)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The post holder is responsible for supporting the Private Rented Housing Manager in matters of housing advice casework, helping prevent homelessness and acting to ensure that the City Council fulfils its legal and safeguarding requirements to Citizens in housing need or crisis. This will include evaluating; citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance the Housing Act 1996 VII ( as amended). To have oversight of Social Lettings and casework at all stages, providing technical advice and ensuring that all decisions are dealt with in accordance with legislation, Council policy, and statutory deadlines Individual Leadership Expectations.

About You

Key priorities for the postholder will include;

• Comprehensive and up to date working knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority
• Ability to supervise and support staff on a day to day basis to deliver a customer facing service, providing technical advice on a range of homelessness issues
• Ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
• Experience of dealing with legal challenges from advocates and customer complaints
• Ability to be creative, to identify problems and work to create solutions

When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.

- A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Rebecca McGill, Private Rented Housing Manager, View email address on findajob.dwp.gov.uk

Closing Date: 3rd June 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Friday 12th June 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre:

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .