Care Home Administrator

We are looking for an enthusiastic, passionate and caring Home Administrator to join our team at St Aidens Cottage, Bearpark, Durham . If this sounds like something you'd be interested in, apply now or send us a message if you'd like more information.

About us:

Durham Careline Limited is a specialist provider of residential and nursing care for adults with acquired, neurological conditions, mental health needs, learning, sensory and complex physical disabilities. We are family run and have been established for over 30 years.

Durham Careline Limited have an in-house team of dedicated professionals that supports people to live meaningful lives and reach their personal potential.

We never compromise on the quality of our services, and our extended team includes trusted professionals, who all work hard to improve our residents' quality of life. Our homes have qualified, dedicated staff who help people to maintain the identity and dignity of our residents. Careline Lifestyles have a focus on our residents living life to the fullest.

About the role of a Care Home Administrator:

Responsible for the smooth running of the administration of the care home

• Maintain accurate and complete financial records of the home in line with Company policies and procedures, using computer and manual systems.
• Process receipts of monies against resident's accounts and maintain accurate records.
• Ensure continuity of payroll.
• Provide administrative / secretarial support to the Home Management Team
• Operate office equipment such as fax, photocopier and computer as required.
• Answer the telephone, respond to inquiries from clients and visitors and redirect inquiries in a friendly and efficient manner.
• Attend mandatory training courses, on or off site, as and when required
• Maintain professional knowledge and competence.
• Ensure the security of the homes is maintained at all times
• Promote safe working practices in the homes
• Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
• Adhere to all Company policies and procedures within the defined timescales.

What you need:

• Previous administrative experience (2-year minimum)
• Good numerical and word processing skills
• Attention to detail
• Knowledge / experience of Microsoft software
• Good communication and organisational skills
• Professional telephone manner
• Genuine interest in working within a caring environment
• Maintain confidentiality
• Financial experience

Shifts:

40 hours per week (8-hour shift)

• Monday to Friday 8.30am - 5pm

Benefits:

• Company pension
• On-site parking
• Referral programme

Additional Experience:

• Microsoft Word & Excel: 2 years (preferred)
• Finance: 1 year (preferred)