General Service Assistant

Reach for Remarkable

Location: HMP Parc, Bridgend, Heol Hopcyn John, Bridgend CF35 6AP
Pay Rate: £13.79 per hour (£28,780.22)
Contract type: Permanent, full-time, 40 hours per week (Sunday to Thursday)
Shift times: between 7am–4pm—your evenings are yours!

 
You must have lived in the UK for the past 5 years, have the legal right to work, and be able to pass full security vetting and DBS checks.

 
Aramark UK is hiring a General Service Assistant to join our dedicated team at HMP Parc .

In this front-of-house role, you’ll be at the heart of our daily operations—serving food and drinks, operating tills, maintaining clean and welcoming dining areas, and supporting both front and back-of-house teams. You’ll deliver outstanding customer service and report directly to the on-site General Manager.

At Aramark, we’re redefining work-life balance in hospitality. We offer meaningful career development within a world-leading organisation that provides catering services across Defence, Judicial, Education, and private sectors. Our teams are home to some of the UK’s finest culinary and service talent.

Why join us?

• Perks: Free meals on duty, free parking, gym access, and Blue Light Membership.
• Benefits: Life assurance, pension contributions, generous holiday allowance (with the option to buy more), and access to our Employee Benefits app with discounts on groceries, leisure, and more.
• Career growth: We love to promote from within and offer great training, including apprenticeships to support your learning journey.

What you'll do:

• Serving food and beverages while ensuring top-tier customer service and compliance with health and safety standards.
• Operating tills, handling payments, and maintaining accurate financial records.
• Keeping dining and service areas clean and well-stocked, supporting both front and back-of-house operations.
• Upselling products and ensuring smooth service delivery.

What we're looking for:

• Previous experience in customer-facing or food service roles is a plus—but full training will be provided
• Eligibility to work in the UK, with residency for the past 5 years
• Ability to pass full security vetting and DBS checks

If you’re ready to join a world-leading hospitality team and make a difference every day, apply now! 

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – View email address on aramarkcareers.com.

All applications will be treated in the strictest confidence. 

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application. 

Job reference: 650823.