About the Role
WHO WE ARE
We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.
DMS is a place where our clients feel looked after, where they trust our ability to deliver and come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivery consistency of work and quality of service.
Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are part of the AKA Group of agencies.
WHAT WE DO
We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content and evaluate its media reach.
LOCALISATION SERVICES
Our Versioning Producers sit within our Client Services department and are the main contact at DMS for the local marketing teams of key global studio clients.
The role requires an outstanding level of customer service and this will show in the way you manage and nurture your relationships internally and externally. The role would suit someone with the following skills and experience:
- Must be fluent in French, verbal and written.
- Confident and effective communicator with face-to-face, written and verbal interactions with clients and internal teams.
- Takes ownership of and oversees the end-to-end localisation process working closely with our operational teams.
- Proactive in overseeing, coordinating and delivering all of the clients’ requirements, whilst ensuring content is produced to creative and technical industry standards.
- A good knowledge of workflows in relation to the operational teams (technical ops, QC, motion graphics) desirable.
- Key Industry knowledge of broadcast and film technical specifications desirable.
- Proactive in seeking ways to improve our internal processes and solve problems as they arise.
- Strives to update their industry knowledge of different technical specifications and bespoke delivery systems.
- Disciplined with the completion of administrative duties including the record-keeping and billing that is a vital part of the role.
Shift rotation: one week 9:30am – 6:00pm; one week 1:30pm – 10:00pm
Note that this role is 5 days in the office
Requirements
Fluent French speaking
Client relationship management
Vacancy posted 3 days ago
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