Better places, thriving communities.
At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
We're looking for a Mobile PPM Cleaning Operative who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.
Job title: Mobile PPM Cleaning Operative
Contract: Permanent
Hours: 40 hours per week
Type of employment: Full Time
Rate of Pay: £ 13.80 per hour
Location: Weston Road, Stafford, Staffordshire, England ST18 0YY
Key Responsibilities
Deep Cleaning Services
- Undertake periodic deep cleaning of carpeted areas using extraction, encapsulation, and other specialist carpet cleaning methods.
- Carry out machine scrubbing, rotary buffing, burnishing, stripping, sealing, and polishing of hard floor surfaces.
- Complete deep cleaning of washrooms, changing facilities, and shower areas.
- Perform intensive cleaning of kitchen and catering environments, including high-level dusting and degreasing.
- Deep clean soft furnishings including chairs, upholstery, partitions, and fabric surfaces.
- Complete internal cleaning tasks as specified within PPM schedules.
Planned Preventative Maintenance (PPM)
- Deliver cleaning activities in accordance with scheduled PPM programmes.
- Ensure all tasks are completed within agreed timeframes and service level agreements.
- Record and report completed works via company systems and documentation.
- Identify areas requiring additional attention and report recommendations to management.
Equipment & Vehicle Management
- Safely operate specialist cleaning machinery and equipment.
- Conduct routine checks of cleaning equipment and report defects promptly.
- Maintain cleanliness and organisation of the company vehicle.
- Ensure cleaning chemicals, consumables, and equipment are adequately stocked within the vehicle.
Health, Safety & Compliance
- Comply with all Health & Safety policies, COSHH regulations, risk assessments, and safe systems of work.
- Wear appropriate personal protective equipment (PPE) at all times.
- Report accidents, incidents, near misses, hazards, and maintenance issues.
- Ensure safe use, storage, and transportation of cleaning chemicals and equipment.
Customer Service
- Represent the company professionally at all times.
- Establish positive working relationships with clients and site personnel.
- Respond courteously to client requests and escalate issues where necessary.
- Maintain high standards of conduct, appearance, and communication.
Person Specification
Essential Criteria
- Previous experience in commercial deep cleaning or specialist cleaning services.
- Experience operating floor cleaning machinery.
- Knowledge of carpet cleaning techniques and equipment.
- Understanding of Health & Safety and COSHH requirements.
- Full UK Driving Licence.
- Ability to work independently and manage workload effectively.
- Good communication and customer service skills.
- Flexibility to travel between sites and work varied shifts.
Desirable Criteria
- IOSH Working Safely qualification.
- Experience working within commercial or public sector environments.
Company Benefits
- Company vehicle provided for business use.
- Company mobile phone provided.
- Specialist cleaning equipment supplied.
- Company uniform and PPE provided.
- Ongoing training and development opportunities.
- Employee assistance programme.
- Pension scheme.
- Annual leave entitlement.
- Career progression opportunities within the business.
Key Performance Indicators (KPIs)
- Completion of scheduled PPM tasks within agreed timescales.
- Achievement of quality audit targets.
- Compliance with Health & Safety requirements.
- Client satisfaction scores and feedback.
- Effective care and maintenance of company vehicle and equipment.
- Accurate completion of documentation and reporting.
Typical Equipment Used
- Carpet extraction machines
- Rotary floor machines
- Scrubber dryers
- Burnishers and polishers
- Wet and dry vacuum cleaners
- Steam cleaning equipment
- Pressure washers
- Specialist upholstery cleaning equipment
This role is ideal for an experienced cleaning operative who enjoys working independently, travelling between sites, and delivering specialist deep cleaning services to a consistently high standard.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
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