Porter

Do you take pride in keeping spaces clean, safe, and well-presented? Are you comfortable working in a physically active role, including moving equipment, furniture and deliveries? Could you prioritise and manage multiple tasks across different sites in a busy environment? Do you provide a friendly, helpful service when interacting with colleagues, visitors, contractors and residents? Are you confident identifying issues early and taking action or escalating them appropriately?

We are looking for a Porter to provide essential on-the-ground support that keeps the RSC estate running smoothly, enabling performers, creatives and teams to deliver world-class theatre experiences.

This is a varied role, where you will engage with multiple stakeholders across the company and across different buildings, including commercial buildings and residential properties, where daily travel via foot, bike or company vehicle will be required. You'll be the friendly support that residents, visiting artists and colleagues depend on, working behind the scenes to ensure our buildings are set up, safe, clean and welcoming for everyone who walks through our doors.

Reporting to the Head of Residential Accommodation and Commercial Leases, key areas of responsibility include (please see the Role Profile for the comprehensive list):

• Providing porter services safely across the RSC's Stratford sites, including moving equipment, furniture, heavy deliveries, printed materials and removing refuse and garden waste.
• Supporting the preparation and set-up of spaces for rehearsals, performances, meetings and events.
• Maintaining clean, safe, and well-presented internal and external areas, including pathways, car parks and entrances.
• Collecting and distributing post and supporting day-to-day operational logistics.
• Assisting with residential accommodation turnarounds and general upkeep (involves occasional Sunday working).
• Monitoring and reporting maintenance or safety issues and completing helpdesk tasks in a timely manner.
• Supporting contractors on site and ensuring compliance with permits and documentation.

To be suitable for this role, it is essential that you have the following knowledge and experience:

• Ability to work independently and collaboratively within a team.
• Strong organisational skills, with the ability to prioritise and manage multiple tasks.
• Basic understanding of health and safety, including manual handling.
• A full manual driving licence for the purposes of driving a company vehicle to various sites across the estate.
• Excellent communication skills and a proactive, customer-focused approach.
• Confidence in problem-solving and taking practical action when needed.
• Committed to providing the highest standards of customer service.

This is a full-time, fixed-term position, working 40 hours per week, based in Stratford upon Avon. Typically working 7am till 4pm, Monday to Friday. Occasional evening and weekend work will be required, and protective closing and uniform will be provided.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email View email address on careers.rsc.org.uk

The interviews will be in-person, in Stratford-upon-Avon on 12 June.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. 

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.