IT Project Manager - Internal Digital Services

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

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Job Description

Please note that all applicants must currently be residing in the UK and be eligible for, or already hold, UKSV Security Clearance (SC) to be considered for this role.

We are seeking an experienced IT Project Manager to join our Digital Services team and coordinate the delivery of internal technology, infrastructure, security and business change initiatives across our organisation. 

This is an internal project delivery role and not a client-facing consultancy position. The successful candidate will be responsible for coordinating project delivery, schedules, risks, governance, stakeholder engagement and reporting across a varied portfolio of technology initiatives. 

Acting as a key support to senior management, you will help coordinate priorities, maintain delivery oversight and ensure projects, operational improvements and strategic initiatives remain on track. 

Working closely with technical specialists, operational teams, suppliers and senior stakeholders, you will play a key role in the continual development and improvement of our secure Microsoft-based digital environment. You will be responsible for managing project scope, schedules, budgets, risks, governance and stakeholder engagement across a varied portfolio of technology initiatives. 

This role is ideal for a proactive and delivery-focused Project Manager who enjoys working in a fast-paced environment and can successfully balance multiple priorities while maintaining strong governance and control. 

Key Duties and Responsibilities 

• Coordinate and oversee the delivery of projects, operational improvements and change initiatives across Internal Digital Services.

• Maintain delivery plans, milestones, actions, risks, issues and dependencies, ensuring progress is tracked and managed effectively.

• Act as a central coordination point between technical teams, operational stakeholders, suppliers and leadership.

• Prepare and maintain project and operational reporting, dashboards and management information.

• Support governance forums, working groups and leadership meetings, ensuring decisions and actions are captured and followed through to completion.

• Coordinate resource requirements, implementation activities and operational readiness across multiple workstreams.

• Identify, manage and escalate risks, issues and blockers that could impact successful delivery.

• Support supplier engagement and delivery coordination where required.

• Assist in the planning and delivery of technology, infrastructure, Microsoft 365 and service improvement initiatives.

• Drive consistency, governance and continuous improvement across delivery and operational processes.

• Provide day-to-day support to senior management, helping coordinate priorities, track delivery commitments and maintain oversight across the Digital Services portfolio. 

Qualifications

• Experience delivering or coordinating IT projects, technology initiatives or business change activities.

• Experience working within structured project delivery methodologies.

• Professional Project Management qualification (PRINCE2, APM PMQ, PMP or equivalent), or working towards one.

• Strong understanding of project governance, planning, risk and issue management.

• Experience managing actions, dependencies and delivery activities across multiple workstreams.

• Strong stakeholder engagement and communication skills.

• Experience producing project reporting, dashboards and management information.

• Good understanding of IT services, technology delivery and implementation projects.

• Proficiency in Microsoft 365, including Teams, SharePoint, Planner and Project.

• Ability to work effectively within regulated, governance-driven or security-conscious environments. 

Desirable Skills 

• Experience working within Defence, Government or other highly regulated sectors.

• Experience delivering Microsoft 365, cloud, cyber security or infrastructure projects.

• Experience working within secure or sovereign technology environments.

• Knowledge of ITIL, COBIT, NIST or similar governance frameworks.

• Familiarity with ISO 27001, Defence Cyber Certification (DCC) and Information Security Management Systems (ISMS). 

• Experience supporting operational technology services and internal digital platforms.

• Existing Security Clearance (SC) or higher. 

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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Please find out more about us at 

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.