Health Coach - 12 Month Fixed Term Contract

Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions.

Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale.

We’ve big ambitions this year and, to help us achieve these we're expanding our core team of coaches to support a range of health programmes in the UK.

What you’ll be doing
As a Health Coach you will be supporting people to live healthier lives through our world-class digital platform.

You will focus 90% of your time on person-centred coaching, managing your own diverse caseload of participants across our core health programmes. You will deliver tailored 1:1 digital coaching using a unique combination of live video consultations and ongoing asynchronous video and text messaging.

Reporting directly to a dedicated Health Coach Supervisor, you will work autonomously to deliver life-changing support, using your expertise to drive sustainable lifestyle changes while strictly following our evidence-based clinical protocols. This role offers the perfect balance of independent, flexible remote working alongside structured quality assurance and a clear pathway for professional development.

• Person-Centred Coaching (90%): provide expert health coaching via live video, telephone, and app messaging, guiding participants through behaviour change, nutrition, physical activity, sleep, and stress management.
• Record-Keeping: maintain highly accurate, clear clinical documentation and data tracking through Liva’s coaching portal.
• Quality & Compliance: collect outcome monitoring data, adhere to Information Governance and data protection policies, and actively participate in quality assurance reviews as required.
• Risk Management: identify and appropriately escalate clinical risk incidents, adverse events, or safeguarding concerns within Liva's governance frameworks.

You’ll have

• A degree in a health-related field (e.g., Nutrition, Dietetics, Psychology, Sports Science, Public Health) OR possess a recognised accredited Health Coaching qualification in the UK alongside demonstrable relevant practical experience.
• Hands-on experience utilising behaviour change skills and/or motivational interviewing techniques to support individuals in achieving lifestyle goals.
• Tech skills, you can effortlessly navigate mobile apps, online dashboards, and communication tools like Slack with ease.
• Motivational skills with exceptional active listening, empathy, and communication skills.
• Independence, you can manage a high-volume caseload with precision, and multitask effectively.
• Bonus points for: fluency in additional languages (especially British Sign Language, Punjabi, Urdu, Hindi, Arabic, Gujarati, Somali, Tamil, Nepalese, Farsi, Bengali, or Romanian), experience with weight management, and a deep commitment to cultural sensitivity.

You’ll get

• Remote-first working ideal for supporting patients from a comfortable, private space at home
• Supportive environment: as part of Liva, you will have access to a wide network of health coaches and senior health coaches for peer support, ongoing training, and guidance.
• Continuous learning: we believe in clinical excellence. You will receive programme-specific training, a thorough induction, and continuous access to up-to-date resources to keep your skills sharp.
• The chance to make an impact at scale: contribute directly to healthcare initiatives that make a measurable, positive difference to public health.
• Clear career opportunities: transparent pathways for progression, whether you want to develop your coaching expertise or step into supervising.

At Liva, we are a purpose-driven company; we go to work every day to help people live better lives. Our purpose is in our DNA, and we are always on the lookout for talented people eager to evolve and build a life-changing career within global health tech.

We believe in doing business the right way. Liva is committed to eliminating discrimination and encouraging diversity amongst our workforce. We're committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees.

Guaranteed Interview scheme - As part of our commitment to the Government Disability Confident Initiative, we are offering a guaranteed interview scheme to anyone with as disability as defined by the Equality Act 2010.

Liva will operate a fair, inclusive and transparent recruitment and selection process. If you require any reasonable adjustments throughout our interview process please let us know and will be happy to accommodate.