Senior Support Worker - Banbury Lodge

Senior Support Worker - Banbury Lodge

Location: Banbury, OX16 9FA

Shift Pattern: AM: 07:00 - 16:30 / PM: 13:30 - 23:00 – 45 hours p/w

The Role

Are you an experienced Support Worker ready to step into a leadership role that makes a tangible difference during the most critical hours of the day?

We are looking for a Senior Support Worker to join our residential rehabilitation team. This isn’t your typical 9-to-5; this is designed to provide expert oversight and stability during peak risk hours. You will serve as the essential link between our day and night teams, ensuring that our clients, including young people and those recovering from eating disorders or substance misuse, receive seamless, high-quality care 24/7.

Your Impact
Expert Oversight: Provide a senior presence during mornings, evenings and weekends, proactively managing risks and maintaining a structured, therapeutic environment.
Continuity of Care: Lead high-quality handovers, ensuring that critical information flows effectively between shifts.
Mentorship: Act as a role model and a leader for the Support Worker team, providing coaching, guidance, and supervision.
Recovery Focus: Support clients in managing daily routines, therapeutic activities, and recovery plans, helping them maintain an abstinent and independent lifestyle.
Operational Excellence: Assist with clinical duties including assessments, medication prompting, and auditing to maintain CQC compliance.

What You’ll Need

Essential:

NVQ Level 3 in Health & Social Care (or a committed willingness to work towards it).
Proven experience in risk assessment and management within a care setting.
Strong emotional resilience and the ability to remain calm and professional in challenging situations.
Excellent communication skills and the ability to influence and maintain professional boundaries.
IT competency (Google Suite) and strong organisational skills.
Desirable:

Experience working with substance misuse, eating disorders, or high-risk client groups.
Previous experience in a senior or supervisory capacity.

Our Core Values:

At the heart of everything we do are our four core values:

Understanding – listening, empathising, and responding to individual needs.
Kindness – treating everyone with dignity, respect, and compassion.
Accountability – taking responsibility for our actions and maintaining high standards.
Teamwork – working collaboratively to achieve the best outcomes for our clients.

Why Join Us?
We value our staff as much as our clients. In exchange for your dedication and expertise, we offer a comprehensive benefits package:

Supportive PDP
Training and development opportunities
Birthday off
Onsite Parking
Company pension scheme
Blue Light Card- discounts at thousands of retailers

The Recruitment Process:

You will have an initial phone conversation with the talent acquisition specialist which will be an informal chat and opportunity to ask questions about the position
If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
Our shortlisted candidates will be notified if they are successful within 5 working days post interview.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.