Do you want to work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe?
Do you want to help support millions of our claimants by designing user-friendly digital services?
If so, these roles may be perfect for you!
We are looking for experienced Lead Technical Architects with a specialism in Contact Centres who are confident working on products and services in a complex digital environment, where you’ll be supporting major initiatives within DWP Digital.
You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of solutions, creating options and recommendations, and providing expert advice to drive technology choices.
The roles will include the design, oversight and architecture governance of IT solutions that support DWP customers.
The Digital Channels Team has an opportunity for a Contact Centre Architect to lead the architecture design for its Digital Channels Contact Centre (DC3).
This role will play a key part in transitioning from a traditional voice only “call centre” to a leading multi-channel “contact centre”, with the ultimate intention of providing an omni-channel environment. You will be suited to this role if you have experience in NiCE CXOne contact centre technologies. As well as the underlying Contact Centre technology the role is wide ranging encompassing IVR, moving to a more “conversational” style IVR, voice recording, WFM / WFO, and integrations to existing DWP systems as well as new platforms as they come on line.
This is an exciting time to join us. You’ll shape the future and support our mission to deliver exceptional products and services that work for everyone.
A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed.
At this role level, you will:
- Network and communicate with senior stakeholders across organisations.
- Proactively seek opportunities for digital transformation.
- Support multiple teams, finding and using best practice and emerging technologies.
- Inspire other architects and help them understand how to deliver the goals of the organisation.
- Be responsible for governance, solving complex and high risk issues or delivering architecture design.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
£24.81k per annum
...Are you ready to shape how data architecture works at scale across services used by millions of people every day? As a Lead Technical Architect, you'll join our Data & Analytics (D&A) function in DWP Digital - the team responsible for designing, delivering and evolving the...SuggestedHybrid workingWork from home£75.03k - £99.84k per annum
...services used by millions of people every day? Are you looking to lead complex digital transformation and drive real architectural... ...be perfect for you! We are looking for experienced Lead Technical Architects, who are confident working on products and services in a complex...SuggestedFull-time£116.99k - £142.99k per annum
...Lead and support the build and rollout of Sage intacct - delivering a fully automotive system. Removing the need for manual entry and... ...implementation processes and ensure timely delivery. Provide technical guidance and support to internal teams and external partners....SuggestedTemporaryInterim- £83k - £106k per annumEstimated...Governance function covering policies, guidelines and processes to govern AI/ML enabled components as well as third party AI governance Lead and support other enterprise-level AI exploration tools and capabilities Provide guidance and support for safe development and...SuggestedHybrid workingOn-siteImmediate start
- £22k - £28k per annumEstimated...warehouse management systems (WMS), and APIs that power the next generation of urban delivery. We are looking for a hands-on Technical Solutions Architect to act as the critical bridge between our operations, our clients, our engineering team, and our wider business. You will...SuggestedLong-term contractFull-timeOn-site
- £80k - £105k per annumEstimated...Description Start here. Grow here. We are seeking a Work Winning Lead for our Water business. In this pivotal role, you will shape and... ...a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and...Long-term contractPermanentFull-timeHybrid workingOn-siteRemote
£16 per hour
...After school club lead - Manchester (M13) Hours : Part time – 15 hours week - 3-6pm, holiday club hours available too Salary: up to £15.00 per hour(dependant on experience) The Role … LSC are recruiting an After School Club Lead to run high-quality, safe and engaging...Hourly payPart-timeTerm-time£85k - £95k per annum
...projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology, covering a wide range of sub-categories Previous experience working on complex global...PermanentOn-site- £54k - £69k per annumEstimated...Sword is a leading provider of business technology solutions within the Energy, Public and... ...teams and domain expertise to build solid technical foundations across platforms, data, and... ...quality outcomes Collaborate with Data Architects, Data Engineers, AI Specialists, and other...Full-timeFlexible hours
- ...The Role: To strengthen the External Affairs team, we are seeking a Public Affairs Lead Europe to support and implement MDPI’s public affairs strategy across the region. Acting as a regional lead, you will manage public affairs activities across assigned European countries...Long-term contractSeasonalOn-siteProbationary periodFlexible hours
£50k - £52k per annum
...managed responsibly, maintaining high standards of accuracy, integrity and compliance.This role would suit someone who enjoys combining technical expertise with commercial impact - someone who takes pride in creating clarity from data, improving systems and processes, and...PermanentFixed-term contractInterim2 days/week1 day/week£30k per annum
...Conveyancing Lead Location: Manchester, UK Salary: £30,000 basic + commission & bonus (OTE £45,000) Recruitment Partner: Time Recruitment Time Recruitment is proud to be working with a leading property services provider to recruit an experienced Conveyancing Trainer...Permanent- £51k - £67k per annumEstimated...this role is dedicated to top-of-funnel strategic prospecting and lead generation. You will focus on initiating highly personalised,... ...landscape - Bring a wider business and technology perspective. Know the technical and business landscapes, including where the challenges and...Flexible hours
£70k - £80k per annum
...FM Pricing Lead Location: Remote (UK & Ireland) with occasional travel We’re looking for a Pricing & Estimating Lead to act as the commercial expert within our multi‑disciplinary bid team, shaping competitive, compelling and commercially robust solutions that drive Sodexo...Full-timeRemote- ...Role Overview MDPI seeks an experienced Public Relations Lead to drive media engagement, elevate our brand presence, and amplify our mission of open-access research. The candidate will play a leading role in MDPI’s External Affairs team and broader strategy, working closely...
£54.58k - £61.58k per annum
...maximum effect - then we are keen to hear from you. The post-holder will be one of three team leaders in the resourcing team. They will lead on: Resourcing policy – the post-holder will take ownership of our suite of resourcing policies, which includes our recruitment...PermanentFull-timeVisa sponsorship£80k per annum
Industry Senior FP&A Lead MDM Resourcing are working with a UK-listed group to appoint an FP&A professional to join its Group finance team. This is a newly created rolesupporting the business's accelerating growth trajectoryand increasing level of M&A activity. The position...- £45k - £57k per annumEstimated...About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change,...Hybrid workingOn-siteShift work
- £32k - £42k per annumEstimated...are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and...Long-term contractOn-siteProbationary period
£14.6 per hour
...Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on...Hourly payFull-timeMonday to FridayFlexible hours- £38k - £51k per annumEstimated...3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a talented and passionate Impairment Lead to join our Credit Risk Modelling Team. Our team plays a critical role in developing and maintaining credit risk models across Starling...16 hoursFlexible hours
- £99k - £129k per annumEstimated...About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change,...Hybrid workingOn-site
- £48k - £61k per annumEstimated...compelling stories, and want to take your career up a notch—this is one to get excited about. We’re looking for a Category Management Lead to join us on a 12-month FTC, partnering with one of the UK’s most influential and exciting retailers: Tesco. This is a high-impact role...Fixed-term contractHybrid workingFlexible hours
- £34k - £45k per annumEstimated...world and become part of an exciting long term plan for sustainability, and a better future. About your new role The Environmental Lead will be a cornerstone of our Sustainability and Trade Compliance team, driving the development of NQC’s industry-leading supply chain...Long-term contractFull-timeHybrid workingOn-site
£40k - £50k per annum
...doesn’t come from pressure – it comes from environment, expectation and ambition. The role They’re now looking for a Paid Social Lead to take full ownership of a global acquisition engine. Not someone who just “runs ads”… someone who obsesses over them. Someone who...On-site£43.19k per annum
Integrated Mobility Lead (Network Rail) Location Central England £43,191 per annum (pro rata for part time) Ref: 94REC Full time 37.5 hours per week – we are happy to talk flexible working Base: Manchester or Birmingham, with the flexibility to work from home...Full-timePart-timeFixed-term contractWork from homeMonday to FridayFlexible hours- £38k - £50k per annumEstimated...about their learning oUse the above information to action required support – including setting targets for continuous improvement. Leading, developing and enhancing the teaching practice of others oProviding an effective role model in terms of your own classroom...Full-time
- £31k - £41k per annumEstimated...reviews. Investigate transaction monitoring alerts to identify suspicious activity. Support and deputise the Detection Team Lead to ensure the team meet objectives. Conduct thorough reviews of periodic or enhanced due diligence alerts. Proactively identify...Full-timeHybrid workingOn-siteRemoteWork from homeShift work
- £38k - £48k per annumEstimated...The Role We're looking for a Growth Lead to drive the agency's commercial strategy, lead high-value revenue opportunities, and accelerate long-term business growth. This role combines strategic sales leadership, senior stakeholder management, and team development to ensure...Long-term contractFull-timeFlexible hours
- £27k - £35k per annumEstimatedWhat skills and experience we're looking for Loreto High School is looking for a committed and enthusiastic Reset Room Lead to join our supportive team. In this role, you will help create a positive and inclusive learning environment where every student can thrive. We pride...Full-timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Technical Architect. Be the first to apply!
