Brand Manager

Company Description

We’re looking for a Brand Manager to be the guardian of the The Hoxton brand across our London food and beverage destinations and Working From_ spaces, leading the brand experience at Seabird and Albie in Southwark, Chet’s in Shepherd’s Bush, and our co-working community at The Hoxton, Southwark.

This is a standout opportunity to shape how The Hoxton shows up in London through its restaurants, bars, social spaces and Working From_ environment, curating experiences that resonate with locals as much as hotel guests and members. From the small details that define atmosphere, service and community, to bold cultural moments, partnerships and events, you’ll be relentlessly curious and always-on, spotting opportunities to elevate the brand with both creative flair and commercial impact. Expect to challenge the norm, blur boundaries between work, food and culture, and bring distinctive, people-led experiences to life, no “staying in lane” required.

Job Description

What’s in it for you…

• A competitive salary
• 25 days holiday (plus bank holidays), eligibility to take part in the company discretionary bonus scheme, pension, private medical and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

What you’ll do…

• Drive bold, culturally relevant brand ideas that support the commercial and creative goals of our food and beverage outlets
• Be the visible brand lead across Working From_, Seabird, Albie and Chet’s, ensuring the energy, tone and guest experience feel distinctive, current and unmistakably “us”
• Create and own a London-wide and site-specific calendar of food, drink and cultural moments from collaborations and takeovers to events and partnerships that excite locals as much as hotel guests
• You’ll work closely with Brand, Digital and PR teams to ensure food and drink led activations, partnerships and moments land loudly and clearly in the London market, reaching the right audiences at the right time through the most effective channels
• With a strong commercial lens, you’ll shape and track promotions to ensure they deliver real impact, measuring performance, understanding ROI and creating clear post-campaign wrap reports that turn results into insight and inform what we do next
• Partner closely with F&B, restaurant & bar leadership, sales and revenue teams to develop brand-led initiatives that drive covers, spend, repeat visits and buzz
• Use our restaurants, bars, terraces and shared spaces as the primary canvas, shaping experiences people talk about, share and come back for
• Work seamlessly with on-property teams and central brand, design and marketing partners to ensure F&B storytelling is consistent, elevated and well executed
• Inspire and align teams around the brand vision for each outlet, communicating ideas clearly and bringing people along for the ride
• Combine creative ambition with strong operational understanding, translating ideas into executable plans that work in real, busy hospitality environments

Qualifications

What we’re looking for…

• A strategic and creative thinker with experience building food and beverage or hospitality brands that deliver real commercial impact
• Deep understanding of lifestyle brands rooted in culture, community and social energy especially within London’s dining and drinking scene
• Proven experience creating and delivering standout food, drink and culture-led programmes, from chef collaborations and residencies to events that feel authentic rather than “marketing-led”
• Confident working across the full marketing mix, with strong fluency in creative development, content, digital channels and live F&B experiences
• A natural connector with strong instincts on who to partner with from chefs, drinks brands and suppliers to artists, musicians and cultural tastemakers and the ability to turn relationships into meaningful collaborations
• An instinctive feel for brand, guest and local audiences, with the ability to uncover insights that translate into relevant, buzz-worthy ideas and opportunities
• A conceptual, out-of-the-box thinker, we’re up for doing things differently and trying (almost) everything once
• You’re looking for a place where you can be you; no clones in suits for us
• You’re not precious; we all leave our egos at the door and help get shit done
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re easy to talk to. If we got stuck in a lift together, we’d have a good time and a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way