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Booking Support Administrator

£25k per annum
Full-time

As a Booking Support Administrator, you'll play a key role in coordinating survey appointments and ensuring our surveyors' diaries run smoothly and efficiently. You'll act as a crucial link between customers and our team, providing exceptional administrative and scheduling support. Your responsibilities will include:

  • Inputting survey or retrofit instructions from various clients
  • Coordinating and managing daily surveyor diaries and appointments
  • Handling incoming and outgoing calls, emails, and fax communications
  • Engaging directly with customers to schedule and confirm appointments

    We're looking for someone who thrives in a fast-paced, customer-focused environment. You'll be an organised multitasker with excellent communication and logistical skills.
  • You will ideally have:
  • Experience working in a busy office environment with strong teamwork and multitasking demands
  • Previous customer-facing or support role experience
  • Excellent written and verbal communication skills, with confidence on the phone and via email
  • Proficiency in Microsoft Office and a willingness to learn new systems
  • A proactive, flexible approach and a strong work ethic

    Harvey, Donaldson and Gibson are one of Scotland`s largest residential property surveying firms, helping thousands of customers annually by surveying and valuing their homes.
  • Booking Support Administrator Glasgow City Centre - Salary £25,000 plus access to a performance based bonus Harvey, Donaldson & Gibson - One of Scotland's largest residential property surveying firms

  • Birthday Day Off - Celebrate your day, your way!
  • Perks at Work - Enjoy discounts on travel, tech, retail & more
  • Staff Discounts - Savings on estate agency, mortgage, conveyancing & surveying services
  • Employee Assistance Programme - 24/7 confidential support with Telus Health
Vacancy posted 2 days ago
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