Admin Officer

Administrative Officer
Location: Darlington DL1-1RU Monday-Friday 9am-5pm Pay rate: £12.86ph

If you're someone who enjoys keeping things moving, dealing confidently with people, and taking pride in accuracy, this is a great opportunity to support cases through the court and tribunal system. Our Client is hiring for an Admin Officer, and you'll be at the heart of delivering a helpful, prompt and "right first time" service-every day.

What you'll be doing:
* Preparing papers, files and documents for hearings, tribunals and meetings
* Producing standard letters, correspondence, minutes, notes and reports using guidelines
* Clerking hearings (civil and family), ensuring materials are up to date and ready
* Assisting court users by phone, in writing and face to face, and answering enquiries confidently
* Supporting listing and rota management, checking files and scheduling relevant parties
* Creating and updating records and entering data on in-house systems
* Posting opening and dispatch, photocopying, filing, and organising meeting rooms and materials
* Supporting Team Information Board (TIB) meetings to keep them relevant, timely and productive
* Handling processing tasks including standard documentation, court orders, claims, fines and fees (including basic payment processing methods)
* Checking and verifying documents, records and returns against criteria and quality standards
* Producing basic statistical analysis reports and completing straightforward financial processing

What you'll bring:
* Excellent customer service and a calm, polite approach when dealing with the public and stakeholders
* Strong administrative skills, with attention to detail and a focus on accuracy
* Confident computer skills to create, update and maintain records and data
* A proactive mindset-able to use discretion and initiative within established processes
* Clear communication skills, including the confidence to contact relevant parties and chase/assemble information when required
* Willingness to work flexibly, including occasional ad hoc travel to nearby offices if needed

Additional information:
* Some roles include regular contact with court and tribunal users, including members of the Judiciary and the legal profession
* There may be opportunities to take on ad hoc responsibilities within the band, depending on office needs
If you want a role where your organisation, professionalism and people skills genuinely make a difference, we'd love to hear from you. Apply now for this Administrative Officer opportunity in Darlington .

If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.