Support Officer - UASC

Job Introduction

Do you want to make a real difference in the lives of young people? Join us as a Support Officer UASC and play a key role in supporting Unaccompanied Asylum-Seeking Children (UASC) Care Leavers as they build the confidence and skills to live independently.

No two days are the same. You'll support a small caseload of young people, meeting them across our properties in Oxford and helping them navigate the transition to independent living. From supporting them with housing and accessing local services to developing everyday life skills, you'll build trusted relationships that make a lasting difference.

Working closely with colleagues and partner agencies, you'll use your initiative to respond to changing situations and help young people overcome challenges as they work towards greater independence.

We're looking for someone who is compassionate, proactive and organised, with experience supporting vulnerable people or those with complex needs. Whether that experience comes from housing, support work, youth services, care or volunteering, we'd love to hear from you.

This role is based in Oxford and involves regular travel between multiple properties across the city, so a full UK driving licence and access to your own vehicle are essential.

An Enhanced DBS check is required for this role.

Please refer to the attached Role Profile for full responsibilities and deliverables.

More About You

• Experience supporting vulnerable individuals or people with complex needs, either professionally or through volunteering
• A genuine passion for helping young people achieve positive outcomes and greater independence
• Ability to build positive, professional relationships through face-to-face support
• Confident using your initiative, making decisions and adapting to changing situations
• Strong organisational skills with the ability to manage a varied workload and maintain accurate records
• Good communication skills with the ability to work effectively with colleagues and partner agencies
• Confident using IT systems and maintaining accurate records
• Understanding of housing, tenancy sustainment or supporting independent living would be advantageous
• GCSEs (or equivalent) in Maths and English (Grades A*–C / Grade 4 or above)
• Full UK driving licence and access to your own vehicle (essential)

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process, just contact our Resourcing Team at ***email_hidden***

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Kate Jacobs.