Associate Director / Director Real Estate Digital · AI Transformation

Turner & Townsend is a global professional services company with over 22,000 people in more than 130 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions

We are majority-owned by CBRE Group, Inc, the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
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Job Description

About the Role

In the finance and corporate occupier sectors, we are working with a range of clients to develop AI adoption strategies, and collaborate with them to support the development, procurement and deployment of AI use cases in capital delivery, major programmes and portfolio management.

We are seeking an exceptional, senior AI professional to lead this transformation for some of our key clients. You will own AI use-case strategy and enterprise change across capital delivery and real estate functions which involves mapping and re-engineering processes, deploying proven AI tools, and scoping and shaping bespoke solutions that create lasting value.

Your will have the opportunity to be a trusted advisory for some of the world’s most forward-thinking clients and lead the delivery of complex and high-profile AI adoption programmes. You will operate and engage clients at an executive level, build and lead multidisciplinary teams, and bring clarity, pace and confidence to environments defined by ambiguity and rapid change.

This is a defining role for an ambitious leader who wants to shape a fast-growing capability. Success will be measured through client impact, revenue growth and Turner & Townsend's reputation as a leader in AI-enabled transformation in the real estate market.

Key Commercial Responsibilities

Grow our AI transformation business

• Develop and grow AI advisory and transformation services across the finance and corporate occupier sectors.
• Shape the go-to-market strategy for AI across capital delivery and real estate functions.
• Take accountability for commercial performance, proposals, contracts, bids and delivery margin.
• Provide market intelligence and demand forecasting to guide investment and hiring.

Build strategic client relationships

• Establish trusted, executive-level relationships with senior client stakeholders.
• Act as executive sponsor and trusted adviser on major AI opportunities and commissions.
• Represent Turner & Townsend through conferences, industry groups and thought leadership.

Win new business

• Lead strategic pursuits and major AI bids across target clients and sectors.
• Develop compelling, differentiated value propositions grounded in measurable client outcomes.
• Identify opportunities to support clients with our wider digital services where there is a genuine potential to add value.

Key Technical Responsibilities

Lead AI transformation programmes

• Lead the strategy, design and delivery of client AI transformation programmes end to end using and building on our existing frameworks.
• Define AI roadmaps, operating models and business cases that link investment to value.
• Bring structure, governance and pace to complex, multi-stakeholder change.

Map and transform business processes

• Work with clients to map, challenge and redesign core capital delivery and real estate processes.
• Identify high-value AI use cases and prioritise them against feasibility, risk and return.
• Redesign ways of working so AI adoption is embedded, not bolted on.

Deploy AI tools and drive adoption

• Lead the selection, deployment and scaling of AI tools across client organisations.
• Ensure solutions are integrated, secure and fit for enterprise use.
• Drive user adoption, capability building and measurable change.

Scope and shape bespoke AI solutions

• Scope, specify and lead the development of custom AI solutions from a leadership perspective.
• Translate client challenges into clear requirements for data, engineering and design teams.
• Ensure solutions are commercially viable, scalable and aligned to client strategy.

Responsible AI, governance and assurance

• Champion responsible, safe and well-governed AI across every engagement.
• Advise clients on AI governance, risk, data and assurance frameworks.
• Maintain technical excellence and provide senior assurance across all commissions.

Leadership Responsibilities

• Build and lead high-performing, multidisciplinary AI transformation teams.
• Act as the senior point of coordination for AI opportunities, pursuits and commissions.
• Support recruitment and talent development aligned to a fast-growing capability.
• Mentor consultants and develop the next generation of AI change leaders.
• Contribute to wider Real Estate Digital leadership and business planning.

Qualifications

Experience and Attributes

The successful candidate will demonstrate:

• Significant experience leading AI, digital or technology-enabled transformation programmes.
• A strong track record advising senior executives and navigating complex stakeholder environments.
• Deep understanding of AI use cases, tooling and delivery from process automation to generative and agentic AI.
• Experience across capital delivery, real estate or corporate functions (finance / corporate occupier an advantage).
• Proven ability to combine commercial leadership with genuine technical credibility.
• Resilience and composure able to lead confidently through ambiguity, pressure and rapid change.
• The ability to position, influence and collaborate as readily as to lead and direct.
• A track record of leading teams and delivering measurable business change.
• Excellent strategic thinking, communication and executive-level presence.
• A record of growing revenue, building propositions and creating market opportunity.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.