Quality and Compliance Administrator

Priory Hopsital Middleton St George £15,778 per annumPart Time – 22.5 hours per week Priory Hospital Middleton St George is looking to recruit a part time Quality and Compliance Administrator. This is a part time role of 22.5 hours per week. Set in spacious and relaxing grounds, Priory Hospital Middleton St George, located in Darlington, County Durham, is a specialist inpatient service for adults with mental health issues, complex needs and behaviours that challenge. We are dedicated to supporting people to transfer effortlessly between the most appropriate care, meeting individual needs, enabling recovery and re-engagement within the community, and maximising life opportunities. We accept referrals from a wide variety of public sector organisations throughout the UK, including special hospitals, psychiatric hospitals, prisons, courts, low secure units (LSUs), medium secure units (MSUs), forensic lead commissioners, social services, NHS Mental Health Trusts, GPs, the police and others. You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.Provide administrative support for clinical governance, compliance, complaints and the Hospital Director.Support investigations into incidents and complaints, ensuring reports are accurate and submitted within required timescales.Monitor patient experience, identify trends and support improvements to service quality and patient safety.Maintain accurate records and track CQC notifications, serious incident reviews and quality performance indicators.Prepare quality reports, support clinical audits and policy development, and organise site Clinical Governance meetings. You can find additional information in the attached job description. Essential for the rolePrevious experience in administration, with strong organisational and time-management skills.Excellent communication and customer service skills.Ability to manage competing priorities and work effectively to tight deadlines.Strong attention to detail and ability to maintain accurate, confidential records.Experience supporting audits, monitoring information and preparing reports.The following experience would be beneficialPrevious experience in a similar role within a healthcare setting.Experience with clinical governance, quality assurance or compliance processes.Experience supporting investigations, complaints or incident reviews.Experience analysing data, identifying trends and supporting service improvements.Experience managing diaries, coordinating meetings and liaising with senior managers. We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Birthday Holiday - your birthday as an extra days annual leaveEnhanced maternity payContributory pension schemeFlexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)Access to development opportunitiesSponsorship of professional qualifications through our Individual Professional Development (IPD) panelLeadership & management developmentLong service awardRefer a friend bonusesShortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.