Membership Sales Advisor

Membership Sales Advisor | Riviera International Centre
FT 40 hours | £27,334

The role of a Membership Sales Advisor is to promote and increase both health & fitness and swimming lessons membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. This role will be based both at the membership desk and at reception. The membership sales advisor will also assist in any administrative duties required within the department. Includes evenings and weekends

Primary objectives for the Membership Sales Advisor will be:

• To actively promote membership packages within the centre in line with instructions from the Sales and Marketing Manager

• To actively promote swimming lessons packages within the centre in line with instructions from the Swimming Lessons Manager

• To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained

• To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas

• To maximise new business conversion through effective sales closure

• To maximise cross-selling and up-selling opportunities through proactive initiatives

• To handle membership enquiries and bookings

• Undertake any other task/duties as may be reasonably required

The Person

Ideally a sales background in a similar role, although full training will be provided.

Among the personal characteristics sought the applicant will be:

• Friendly, well-presented with a positive attitude

• Confident and enthusiastic

• Excellent communication skills with clear spoken and written English

• Professional telephone, written, and interpersonal manner

• Good understanding of customer care

• Able to use own initiative, to follow procedures and learn to work to deadlines

• Demonstrate computer literacy skills

• Be punctual

• Have flexibility

• Aware of health and safety, equality and diversity in the workplace

• Ability to multitask

• Good organisational skills

• Has the ability and willingness to acquire job related knowledge

What can Lex Leisure offer you?

• Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More