Membership Sales Advisor | Riviera International Centre
FT 40 hours | £27,334
The role of a Membership Sales Advisor is to promote and increase both health & fitness and swimming lessons membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. This role will be based both at the membership desk and at reception. The membership sales advisor will also assist in any administrative duties required within the department. Includes evenings and weekends
Primary objectives for the Membership Sales Advisor will be:
To actively promote membership packages within the centre in line with instructions from the Sales and Marketing Manager
To actively promote swimming lessons packages within the centre in line with instructions from the Swimming Lessons Manager
To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained
To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
To maximise new business conversion through effective sales closure
To maximise cross-selling and up-selling opportunities through proactive initiatives
To handle membership enquiries and bookings
Undertake any other task/duties as may be reasonably required
The Person
Ideally a sales background in a similar role, although full training will be provided.
Among the personal characteristics sought the applicant will be:
Friendly, well-presented with a positive attitude
Confident and enthusiastic
Excellent communication skills with clear spoken and written English
Professional telephone, written, and interpersonal manner
Good understanding of customer care
Able to use own initiative, to follow procedures and learn to work to deadlines
Demonstrate computer literacy skills
Be punctual
Have flexibility
Aware of health and safety, equality and diversity in the workplace
Ability to multitask
Good organisational skills
Has the ability and willingness to acquire job related knowledge
What can Lex Leisure offer you?
- Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More
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