Customer Service Specialist
£25.47k per annumTemporary
Job description
Are you looking for an exciting job opportunity with the potential to develop and grow your career? Then look no further! We are searching for individuals with a passion for providing excellent customer service to join our team. We are seeking a Customer Service Specialist to join our team on a 12-month Fixed Term basis. This position is primarily remote however; you will be expected to attend full time training at our Belfast office for an initial period of 4 weeks. After this period, you will primarily work from home.
Responsibilities
- Inbound call handling for a wide range of issues
- Providing customer service
- Attempting to resolve customer queries on the first point of contact
- Dealing with complex queries to the best of your ability and escalating when necessary
- Recording all customer contacts on internal systems in a concise and accurate manner
- Ensuring you maintain an excellent standard of call quality and adherence to targets and KPIs
Skills and Qualifications
Essential Skills
- Strong communication and computer literacy skills
- Customer focused with an excellent telephone manner
- The ability to work independently and as part of a team
- Previous customer service experience
Further Information
What you’ll get in return: Full paid induction and training will be provided with career development opportunities Remote working 30 days holiday, rising to 35 with each year of service Real opportunities to earn additional income such as; being part of the social media team, on-call rotas, special allowances, secondments, overtime, promotions etc. The closing date for receipt of CVs is 12pm on Tuesday 9th June. Interviews will be held the week commencing 15th June with a start date of 29th June. Echo Northern Ireland Ltd is an equal opportunities employer and welcomes applications from all sections of the community.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Belfast vacancy
£13.3 per hour
...in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Earn £13.30 per hour!... ...What you'll need A can-do attitude and excellent customer service skills The willingness to go the extra mile for our customers...SuggestedHourly payOn-siteFlexible hoursShift workWeekend workDay shiftAfternoon shift- £24k - £30k per annumEstimated...or meat on Market Street, you’ll play a big part in making our customers’ experience special every day. You’ll work in a fast-paced,... ...other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential. More about our...Suggested16 hoursFlexible hoursShift work
- £22k - £26k per annumEstimated...that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from... ...parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to...Suggested16 hoursFlexible hoursShift work
- £22k - £26k per annumEstimated...at the heart of the practice, helping us deliver the excellent customer care we’re known for. What You’ll Be Doing As a Receptionist... ..., and helping patients understand their options (private vs NHS services). Administration you can rely on – keeping patient records...Suggested40 hours/weekRemoteFlexible hours
£13.45 per hour
...Centre, Unit 14, Connswater Retail Park, Belfast, BT5 5LP Permanent: 14 hours Some of the Key Responsibilities Excellent customer service Visual merchandising Helping to run the store when the Manager absent. Organising , pricing and steaming stock before...SuggestedHourly payPermanentOn-siteImmediate startFlexible hoursBarnardo's
Belfast4 days ago£26.44k per annum
...Job description Join our multi-skilled admin team supporting residential energy customers. Responsibilities Accurate data entry. Handling customer queries with professionalism. Inbound and outbound calls. Working collaboratively to keep customer journeys...Permanent£14.74k per annum
...Typical tasks are; ~ To be knowledgeable about the facilities and services within the hotel and the amenities and attractions in the... ...command of the English Language to at least B2 level Previous Customer Service experience delievered in person, via email, and via telephone...Weekly payFull-timePart-timeShift work£13.72 per hour
...Three Retail Customer Advisor Location: Bangor - Wales Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly... ...digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges...Hourly pay16 hoursPart-timeFlexible hours3 days/week£12.71 - £23.26 per hour
...complaints professionally, and assisting with car park and access control queries. Applicants should have excellent communication and customer service skills, good organisational ability, and experience working in a busy reception or administrative environment. What we need...Hourly payTemporaryPart-timeMonday to FridayShift workRotating shiftsWeekend work- £22k - £28k per annumEstimated..., and beyond. We’re growing fast and we’re looking for a Junior Service Desk Analyst, known internally as an Associate Service Desk Analyst... ...Experience with ticketing tools (e.g. Jira, ServiceNow) Any customer service experience An interest in NHS or local authority...Full-timeFlexible hours
£12.96 per hour
...procedures are effective. Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP. Process incoming & outgoing mail. Other administrative & customer care duties as directed by the surgery management. Skills and...Hourly payTemporary- £30k - £39k per annumEstimated...resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running... ...including bank holidays) – increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-...Monday to FridayFlexible hours
£12.21 per hour
...orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day. WHAT WILL YOU SPEND YOUR TIME DOING? Welcome first, always. Greet every guest with good energy and a real smile —...Shift work£15 per hour
...maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and...Hourly payPermanentPart-timeMonday to FridayMitie
Belfast4 days ago£12.21 per hour
...on the fly, support the team, and help raise the bar for great service every day. WHAT WILL YOU SPEND YOUR TIME DOING? Welcome first... ...WE CAN MAKE YOUR FUTURE HAPPEN We don't just look after customers. We look after our people, too. Whatever future you're building,...Hourly payFull-timeFlexible hoursShift workKFC
Bangor, Co. Down7 days ago- £30k - £38k per annumEstimated...About the role We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels...Weekly payPermanentRemoteShift work
£12.71 per hour
...a key role in hitting sales targets while providing outstanding customer experiences. You’ll help pet owners find exactly what they need,... ...working patterns and provides flexibility while ensuring excellent service during our busiest periods. What You’ll Do Deliver...Hourly payPermanentPart-timeMonday to ThursdayFlexible hoursShift workWeekend workAfternoon shiftEarly shiftWeekday work- £22k - £27k per annumEstimated...Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly... ...open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently...Hourly payPermanentFull-timePart-timeImmediate startShift workWeekend workAfternoon shiftEarly shift
£8 per hour
...knowledge of our product range and meaningfully connect with our customers. Whether it’s a regular grabbing their usual or a first-time... ...an exceptional standard of cleanliness throughout the kitchen, service area and restaurant ~ Consistently deliver exceptional customer...Hourly payFlexible hoursWeekend workAfternoon shiftDunelm
Newtownabbey, Co. Antrim5 days ago- £24k - £33k per annumEstimated...Belfast Our medical practice located in Belfast is seeking an experienced and reliable Medical Receptionist to provide excellent customer service to our patients and support our healthcare professionals. If you have strong communication and organizational skills and enjoy...Hourly pay40 hours/weekFull-timeTemporaryLocumSummer workOn-site
- £29k - £36k per annumEstimatedTesco UK • newtownabbey • Permanent • Working hours 20• Apply by 03-Jul-2026Permanent
£13.12 per hour
...Private Healthcare and Dental – extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help...Hourly payPermanentImmediate start- £22k - £27k per annumEstimated...Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction... ...a similar position within retail or hospitality. A customer-service mentality and team-player’s work ethic. Decision making and...
- ...Fun, Fast-Paced Atmosphere with a supportive team culture Job Description Greet customers and assist with product selection and queries Deliver outstanding customer service at all touchpoints Maintain well-stocked, tidy, and visually appealing shop floor...Hourly payPart-timeImmediate startFlexible hours
£8 per hour
...perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for, and a lasting impression... ...leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people ~ Hosting –...Hourly payDunelm
Newtownabbey, Co. Antrim5 days ago- ...range of sportswear, footwear, and equipment at prices that keep customers coming back. With 600+ stores and still growing, we're part of... ...questions, and help them find the right product. Deliver brilliant service at every touchpoint, from the door to the till. Keep the shop...Hourly payPart-timeFlexible hoursShift work
- ...support your everyday healthcare costs. And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and... ...true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of...Flexible hours
- £31k - £39k per annumEstimated...product volume and quality targets through retention of UK SME customers. Sales opportunities are initiated by either an outbound call or... ...during peak demand, ensuring customers receive timely, high‑quality service. This role requires strong customer conversations, commercial...Long-term contractImmediate start
£13.66 per hour
...: Bangor Working hours: 22 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4–5 days per week We recommend checking this...Hourly payPermanentImmediate startShift work£10.95 - £12.81 per hour
...Please see employer website for full job details & person specification. Responsibilities Serving customers and up-selling. Cash handling. Customer service. Manual handling. Stock control. General housekeeping. Merchandising. Skills and Qualifications...Permanent
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
Related searches
- bilingual customer service representative work from home Belfast
- customer service operative Belfast
- customer service agent work from home Belfast
- customer service advisor o2 Belfast
- technical customer service advisor Belfast
- customer service attendant Belfast
- customer service advisor Belfast
- customer success associate Belfast
- client service specialist Belfast
- customer service advisor tesco care Belfast