Stryker seeks a Product Support Specialist to provide clinical and technical support for hip and knee joint replacement products and Mako robotic surgical systems. The role combines field-based customer engagement, surgical procedure assistance, and sales support across orthopaedic accounts in northern England.
Responsibilities
- Provide pre-, intra-, and post-operative clinical support to surgeons and hospital staff
- Train surgeons and staff on Mako robotic system setup, operation, and breakdown
- Prepare pre-operative CT scans using proprietary software and assist with implant planning
- Troubleshoot technical issues independently and escalate matters to Field Service appropriately
- Develop and execute account growth strategies and business plans with sales leadership
Requirements
- Valid driving license and willingness to travel frequently
- Excellent spoken and written English communication skills
- Operating room experience or clinical background
- Strong sales and negotiation abilities with commercial awareness
- Proven teamwork, relationship-building, and self-motivation capabilities
- Analytical and planning skills with flexible, solution-oriented approach
- Valid UK driving license required
Vacancy posted 1 day ago
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