Business Administrator apprentice

Summary

South West Electrics are offering an exciting and career-defining opportunity to an individual looking to develop a career in business, admin and finance. This role is intended to develop on from the apprenticeship to a senior position within the business. 

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

Monday to Friday, between 8.00am - 4.30pm.

40 hours a week

Start date

Monday 12 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Starting in a Business Administrator role, your duties will include:

• Answering phone calls and emails from customers and suppliers
• Purchasing and ordering materials and equipment
• Processing invoices and supporting the accounts' function
• Assisting with payroll administration
• Supporting day-to-day office operations and management
• Organising paperwork, filing and records management
• Working closely with senior staff across accounts, HR and operations

Where you'll work

UNIT 4
WOODS BROWNING INDUST
RESPRYN ROAD
BODMIN
PL31 1DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNWALL COLLEGE

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• You will be working towards a Level 3 Apprenticeship Standard in Business Administrator
• This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace
• You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C)
• Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

South West Electrics are offering the foundation of a structured career pathway leading to a senior position within the business, with real responsibility, professional qualifications and an excellent long-term salary.

They are looking for someone with drive, ambition and a genuine interest in business, finance and operations - someone who wants to build a long-term career.

Please consider how you will reliably get to and from work and college.