Assistant Manager
Do you love delivering exceptional customer experiences, driving sales, and developing others? If so, an Assistant Manager role at Jewells could be the perfect next step in your career.
At Jewells, we’re creating an exciting retail environment where customer experience, styling, and piercing come together to deliver something different.
As Assistant Manager, you’ll support the Store Manager in leading the team, driving store performance, and delivering exceptional customer experiences. You’ll play a key role in the day-to-day leadership of the store and develop the skills needed to progress to Store Manager.
This is an excellent opportunity to grow your leadership career within a fast-growing brand.
What you’ll be doing
Support team leadership
Support the Store Manager in leading and developing the team
Coach and motivate team members to achieve their full potential
Act as the senior leader on duty in the Store Manager’s absence
Help create a positive, high-performing store culture
Drive sales performance
Support delivery of store sales targets and KPIs
Coach team members to maximise sales opportunities
Support daily performance monitoring and action planning
Deliver exceptional customer experiences
Lead by example in delivering Jewells’ customer experience standards
Support customers with styling advice and personalised service
Ensure every customer has a positive and engaging experience
Maintain operational excellence
Support store operations, visual merchandising, and stock control
Maintain high standards of store presentation and compliance
Support loss prevention and operational procedures
Support piercing services
Deliver and support safe, professional piercing services (full training provided)
Ensure piercing standards, hygiene, and compliance requirements are maintained
What we’re looking for
Retail leadership experience (Supervisor, Lead, or Assistant Manager level)
Passion for customer experience and retail performance
Strong communication and leadership skills
Commercial awareness and sales focus
Motivation to grow into a Store Manager role
Why join Jewells?
Competitive salary + bonus
Jewellery allowance and team discounts
Fully funded piercing training and accreditation
Clear progression to Store Manager
Opportunity to grow with a fast-scaling retail brand
Supportive, customer-focused team culture
Piercing requirement
Piercing services form a core part of this role for employees contracted to work more than 5 hours per week.
Full piercing training will be provided.
Apply now to take the next step in your leadership career with Jewells.
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