User Growth Operations Manager

Ant International is one of the world's leading digital payments and financial services providers - a business that has already transformed how hundreds of millions of people and businesses manage money across Asia. With global ambitions and the infrastructure to match, Ant International is now driving that same revolution across the rest of the world.

WorldFirst is one of Ant International's four flagship brands - and the platform leading the charge for businesses going global. Trusted by over 1.5 million businesses worldwide, WorldFirst makes it simple to collect payments, convert currencies, and scale internationally across 100+ marketplaces. We operate with the energy and speed of a start-up, backed by one of the most powerful fintech ecosystems on the planet.

1.5M+businesses on platform

100+global marketplaces

140+currencies supported

?

What You'll Actually Do

• Drive business expansion in key target regions; collaborate with internal departments and external partners/channels to develop the C2C cross-border remittance business and achieve revenue and active user (MAU) targets.
• User Insight & Market Penetration: Gain deep insights into regional user needs and pain points. Strategically allocate partnership resources and work with stakeholders to execute joint marketing and channel expansion initiatives, enhancing market penetration and brand awareness among target groups.
• Product Competitiveness & Retention: Closely monitor market trends and competitor dynamics. Focus on user experience to identify and strengthen differentiated advantages. Coordinate with banks, partners, and internal teams to optimize product competitiveness and user stickiness.

What We'd Love You To Bring

• Deep familiarity with key international markets and a strong understanding of user needs. Candidates with local resources or networks will be highly preferred.
• Highly self-driven with strong learning agility. Excellent communication and coordination skills, with a proven track record of managing and delivering complex projects.
• Bachelor’s degree.
• Experience in cross-border payments, foreign exchange (FX), or credit/lending industries is a plus.

LIFE AT WORLDFIRST

We're proud of what we've built, and even more excited about where we're going. Here's a little of what you can look forward to.

• The right moment. We've already proven our model in East Asia as number one. Now we're scaling it globally - with start-up energy and a world-class platform behind us.
• Flexible & Hybrid. Tuesday, Wednesday and Thursday in our office together - Monday and Friday yours to work from wherever works best for you.
• Food and drink on us. Free breakfast & coffee, every week in the office. On top of that, a drinks fridge that opens every Thursday at 4.30pm sharp.
• Culture & Connection. Multi-cultural socials, and a team that genuinely reflects the global world we operate in.

EQUAL OPPORTUNITIES

We believe the best teams are built from different backgrounds, perspectives, and experiences. WorldFirst is an equal opportunities employer - we hire on merit and potential, full stop.

Whatever your background, if you've got the drive and the hunger, we want to hear from you. Need any adjustments at any stage of the process? Just let us know - we'll make it work.