Digital Learning Experience Designer

Powered by Water, Driven by Purpose

At Pennon Group, we’re proud to serve communities while protecting the environment. Together with our subsidiaries, South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power, we’re leading the way in water and renewables.

We’re proud to be recognised as a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Digital Learning Experience Designer

Hybrid | Regular travel to Exeter and Bristol offices when required

Shape the Future of Learning at Pennon

At Pennon, we're transforming how our people learn, grow and perform. We're building a modern, engaging and capability-focused learning experience that helps our people perform at their best today and prepare for the future.

We're looking for a creative and passionate Digital Learning Experience Designer to play a key role in shaping how learning happens across our organisation. This is an exciting opportunity to design engaging digital learning experiences, influence capability development and help bring our learning strategy to life.

This is a hybrid role, with regular travel to our main offices in Exeter/ Bristol, typically a couple of times per week , to work closely with stakeholders, subject matter experts and colleagues across the business.

What You'll Be Doing

Working collaboratively across Pennon, you'll:

• Partner with stakeholders and subject matter experts to identify performance, capability and learning needs.

• Design and develop engaging digital learning solutions, including eLearning, microlearning, videos, learning pathways, assessments and performance support resources.

• Use Articulate 360, including Storyline and Rise , and other digital tools to create high-quality learning experiences.

• Turn complex or technical information into simple, relevant and engaging content.

• Apply instructional design, visual design and accessibility principles to create inclusive learning experiences.

• Manage projects from concept and design through to build, launch and evaluation.

• Use learner feedback and engagement data to continuously enhance learning effectiveness.

• Explore and leverage emerging technologies, including AI-enabled tools, to improve learning design and development.

You'll also support and enhance the learning experience within H2grOw , our Learning Experience Platform, helping colleagues easily access the learning, resources and development pathways they need to succeed.

What We're Looking For

We're looking for someone who combines creativity with strong learning design expertise and a passion for delivering exceptional learner experiences.

Essential

• Proven experience designing and developing engaging digital learning solutions.

• Strong understanding of instructional design, adult learning and behaviour change principles.

• Practical experience using Articulate 360, including Storyline and Rise .

• Strong visual and creative design skills.

• Ability to transform complex information into engaging, learner-focused content.

• Excellent stakeholder management and consulting skills, with confidence to challenge and influence when needed.

• Strong project management and organisational skills.

• A curious mindset and a passion for improving learner experience through innovation, feedback and data.

• Ability and willingness to travel regularly to our Exeter and Bristol offices.

Desirable

• Experience working with a Learning Experience Platform (LXP) or LMS.

• Knowledge of SCORM, xAPI and digital learning standards.

• Experience designing learning pathways and curating learning content.

• Multimedia content creation skills, including video, animation or graphic design.

• Experience using AI-enabled tools to support learning design and content creation.

• Knowledge of accessibility and inclusive design principles.

• Experience working in operational, regulated or safety-critical environments.

Why Join Pennon?

This is an opportunity to make a visible impact across the organisation. You'll help create digital learning that people genuinely want to engage with and can apply in their roles, while contributing to the ongoing evolution of our learning culture.

You'll bring creativity, curiosity and fresh thinking to how learning is designed and experienced, helping us continually improve how we develop capability across the business.

What's In It For You?

We believe in rewarding our people for their hard work and dedication. As our
Digital Learning Experience Designer you'll enjoy:

• Competitive Salary – Based on experience and skills

• Bonus Scheme – Rewarding your performance

• Pension Scheme – Helping you plan for your future

• Healthcare Benefits – Access to employee assistance programs

• Professional Development – Support for career growth with training opportunities

• Employee Discounts – On various products and services

• Generous Annual Leave – Take time to recharge with our holiday entitlement

If you're passionate about creating engaging digital learning experiences and want to help shape the future of learning at Pennon, we'd love to hear from you.

Closing Date: 28th August 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the on-boarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.