Food Safety Specialist

Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Position:

The Food Safety Specialist is responsible for supporting and promoting a proactive food safety, health & safety, and compliance culture across the store. The role works closely with the operational teams, external consultants, and the Corporate Health & Safety team to ensure the business operates in line with legal requirements, company standards, and best practices.

This position provides hands-on operational support through audits, investigations, training, risk assessments, compliance monitoring, and continuous improvement initiatives across all store departments.

Key Responsibilities

• Support the implementation and ongoing management of Food Safety, Health & Safety, and Fire Safety policies, ensuring compliance with legislation and company standards
• Conduct regular workplace inspections, audits, and risk assessments across all operational areas
• Investigate accidents, incidents, hazards, and near misses, ensuring accurate reporting and follow-up actions
• Coordinate and support Food Safety, Health & Safety, Fire Safety, and compliance training across operational teams
• Promote a positive safety culture by providing practical day-to-day support and guidance to managers and employees
• Maintain high standards of hygiene, food safety, allergen controls, cleaning, and operational compliance across all departments
• Monitor and support completion of digital compliance systems and Trail checks, following up on any gaps or corrective actions
• Support operational teams during inspections, audits, and compliance visits
• Maintain accurate compliance records, audits, training logs, incident reports, and operational documentation
• Build strong working relationships across departments while supporting the wider operational needs of the business

Requirements:

• Previous experience within a Health & Safety and Food Safety role, ideally within hospitality, food retail, or a fast-paced operational environment.
• Available to work on-site 5 days a week.
• Good understanding of UK Health & Safety legislation and food safety requirements.
• Experience conducting risk assessments, audits, and incident investigations.
• Strong organisational and administrative skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to influence and support teams across multiple departments.
• NEBOSH qualification or equivalent preferred.
• Level 4 Food Safety qualification.
• Proficient in Microsoft Office and general reporting systems.
• Fluent in spoken and written English.
• Right to work in the UK.

Other information:

Eataly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business n e eds.