Support Worker

Here at Cheshire West and Chester Council, we are committed to providing excellent Adult Social Care services to residents. We are one team, putting what matters to people first and are investing in a number of roles, qualified and non-qualified, across our service areas to grow our dynamic, solution focused team.

So, wherever you are in your life, there is something to suit you in Adult Social Care, whether that be meaningful work, feeling valued in your role, career progression, pay progression or a great work life balance, this is where you will find it. If you want to be a part of our welcoming, values driven service and are passionate about being part of a team that can make a real difference for local people, please take a look at the roles we have available.

We are looking to recruit:

• 1 x  35 hours - temp 12 months - Grade 4 Support Worker to our ALD Day Services at Meadowbank Lodge

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Where our vacancy is:

We have a 12 month fixed term vacancy in our ALD Service in Chester (Meadowbank Lodge). Working as part of a team to provide personalised care and support by following individual care plans and risk assessments so that service users are safeguarded.

Caring for and supporting service users by following care plans and risk assessments so their physical, emotional and mental health needs are met, and they meet their full potential and independence.

Keep full, accurate and up-to-date records including risk assessments, care and support plans for service users and daily record of events while on duty.

Support service users to manage their own emotions and behaviours and where possible to encourage and help them to do things for themselves e.g. dressing, washing, eating, socialising and managing their finances.

Administer or support with medications.

Assist service users with advice and support to help them manage their finances a well as providing support around the maintenance of their homes.

Act as Key Worker using a person-centred approach complete monthly reviews of risk assessments, care and support plans and contribute to six monthly reviews.

In line with care plans assist with risk assessments for events/access to the community for service users individually or in groups e.g., leisure facilities, libraries. Support service users with activities taking part where necessary e.g. shopping, days out, swimming.

Build links within the community so service users can access facilities and services e.g. social, leisure, employment and education.

Safeguard service users at all times taking necessary actions immediately and reporting any concerns or issues to management.

Work positively with managers, colleagues and others e.g. social workers and health professionals to fully support service users and encouraging feedback so we improve the care and support we give.

• Supporting service users to achieve skills within a café setting, customer service, numeracy skills cooking skills, preparing and serving food and beverages operating cash register cleaning café area supporting service users to achieve training certificates Level 2 food hygiene and supporting service users to achieve skills to transfer onto employment.
• Working Saturday and Sunday 09:00-16:00 serving customers and preparing food and drinks.
• Key holder at weekends responsible for opening up and locking up the building.
• Maintaining Food Safety and adhering to all relevant health and safety guidelines, as well as café policies and procedures.
• Team work
• Flexibility
• Basic cooking skills

Salary: £25,185 - £25,989 (up to per hour: £13.05 flat, £14.36 Evening, £16.36 night/weekend, £19.58 bank holiday)

We are looking for someone who

• Shares our values
• Has a commitment to people with dementia, learning and other disabilities
• Has the ability to learn and develop skills and a commitment to gaining level 2 QCF/NVQ in Social Care (or who already has it)
• Willing to undertake personal care and able to undertake manual handing tasks
• Able to support people in the community e.g. shopping, swimming, clubs and activities
• Reliable, flexible and a team player

And in return

The benefits of working with Council go well beyond making a difference to people’s lives, as well as working within a supportive environment with people who share your values you will have access to a huge range of benefits including discounts on:

• Competitive pay
• A wide variety of shifts and working patterns
• Free DBS checks
• Opportunity to do additional shifts
• Supportive team
• A generous holiday pay (26 days pro rata plus bank holidays)
• A full induction programme and fully funded ongoing training and support from your very first day
• The opportunity to develop your skills and career
• Access to an excellent pension scheme with employer contributions of 18%. (Employer contributions elsewhere are typically 3%)

For an informal discussion please contact View email address on jobs.cheshirewestandchester.gov.uk

The Equality Act 2010 makes it unlawful for employers to discriminate against disabled people and places a duty to make reasonable adjustments to enable the employee to undertake the work. People with disabilities are defined as individuals who have a physical or mental impairment which has a substantial and long-term effect on their ability to carry out normal day to day activities. If you consider yourself to be disabled under this definition, please indicate this on your application. The Council is a Disability Confident employer and will interview all applicants who disclose they have a disability if they meet the essential criteria for the job. If you require any reasonable adjustments as part of the recruitment process, please contact recruitment.

The Council is an Equal Opportunity / Employer and Equal Opportunity Provider. All qualified applicants will receive consideration for employment without regard to race, colour, nationality, religion or belief, sex, ethnic or national origin, gender, gender reassignment, marital status, sexual orientation, disability, trade union activity, age, social or economic status, political beliefs, or will be disadvantaged by conditions or requirements which cannot be justified. The Council is deeply dedicated to diversity in the workplace.

Please note that this job is subject to a Disclosure and Barring Service (DBS) check.

The Council is committed to safeguarding and promoting the welfare of adults at risk and children.  It’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children, or both).

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see 

Candidates may use AI tools to support proofreading, editing and presentation. However, all application materials should represent the candidate's own experience, perspectives and thinking. We are seeking original and authentic responses, and applicants should ensure that any submission reflects their own analysis, judgement and vision for the role.  No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!  

Cheshire West and Chester Council are committed to equality and diversity in employment.  Please see the  Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.

For any technical enquiries please email  View email address on jobs.cheshirewestandchester.gov.uk and quote job reference number in all correspondence.